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Assistant Manager of Office Operations

ESR GroupSingapore, Singapore, Singapore
On-site Full-time

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Experience Level

Manager

Qualifications

To excel in this role, candidates should possess strong leadership capabilities, excellent communication skills, and a thorough understanding of property management regulations. A background in facilities management or a related field is highly advantageous. Candidates must demonstrate the ability to manage multiple stakeholders effectively and resolve conflicts efficiently. Experience with Strata management is essential, and familiarity with relevant legislation is a plus.

About the job

ESR Group is a premier real asset owner and manager in the Asia-Pacific region, specializing in logistics real estate, data centers, and energy infrastructure that support the digital economy and supply chains for investors, customers, and communities. With our fully integrated real asset fund management and development platform, we aim to generate value and growth opportunities for our global portfolio of investors. Our modern space solutions assist clients in achieving their ambitions across Australia and New Zealand, Japan, South Korea, Greater China, Southeast Asia, and India, with a growing presence in Europe. Our mission, 'Space and Investment Solutions for a Sustainable Future,' motivates us to manage sustainably and impactfully for the communities we serve, ensuring their prosperity for generations to come. For more information, visit www.esr.com.

Main Duties & Responsibilities:

As a key member of the Office Operations Team, the Assistant Manager will demonstrate exceptional interpersonal skills and collaborate with individuals at all organizational levels. The individual will be responsible for leading the Office Tower Operations Team and fostering a culture of excellence.

The role includes coaching Executive and Property Officers on technical building skills and tenancy management procedures, as well as managing disputes and claims from various stakeholders. Proficiency in Strata management, particularly in the context of multiple property owners, is essential to effectively navigate the Building Maintenance and Strata Management Act (BMSMA) and guide the team in resolving related issues.

Scope of Responsibilities:

  • Maintenance and Operations:
    • Develop and implement daily operations and maintenance strategies for the office towers, ensuring all facilities are maintained to the highest standards.
    • Oversee work allocation and lead the office team in daily and cyclical maintenance, creating a safe and conducive environment for all stakeholders.
    • Initiate preventive maintenance programs to minimize downtime and extend the lifespan of equipment and infrastructure.
  • Safety and Compliance:
    • Ensure all operations comply with local regulations and safety standards, fostering a culture of safety within the team.

About ESR Group

ESR Group stands as APAC's leading real asset management group, delivering diverse public and private real asset investments and solutions. Our commitment to sustainability and innovation positions us at the forefront of the real estate sector.

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