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Assistant Manager - Inside Sales

Stäubli GroupBengaluru-Karnataka
On-site Full-time

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Experience Level

Manager

Qualifications

Qualifications:A graduate degree is required, preferably a Diploma or Engineering degree, along with 7 to 12 years of relevant experience in sales and order management.

About the job

Position Title: Team Lead / Assistant Manager - Inside Sales FCS

Location: Bengaluru, Karnataka

Objective:

  • Drive customer satisfaction and create positive experiences that foster customer loyalty and repeat business.
  • Oversee and refine the entire order handling and execution process for optimal efficiency.

Roles and Responsibilities:

  • Manage order management tasks effectively.
  • Provide essential backend support to Sales Engineers and Managers throughout the entire order cycle, from inception to closure.
  • Maintain and update database records in CRM, SAP, and other relevant platforms, ensuring data consistency across systems.
  • Facilitate and complete all order processing activities efficiently.
  • Respond promptly and accurately to sales inquiries regarding special applications, systems, and pricing, including providing delivery information.
  • Oversee inventory procurement and management, ensuring optimal inventory turnover.
  • Delegate and manage leads within the CRM system.
  • Assist with presales activities, including billing, shipping, and GST-related tasks.
  • Resolve any pricing discrepancies in coordination with the production and sales teams.
  • Support bidding for new contracts and assist with purchasing activities.
  • Follow up to ensure timely shipment of materials while documenting and coordinating High Sea sales and C forms.
  • Monitor outstanding payments and prepare reports according to specified deadlines.
  • Prepare Management Information System (MIS) reports for various segments as per established timelines using internal BI tools.
  • Lead and manage the Inside Sales team effectively.

*Additional responsibilities may be assigned at the management's discretion.

About Stäubli Group

Stäubli Tec Systems India, established in 2012 and headquartered in Bangalore, operates an additional office in Gurgaon. With a turnover exceeding 120 crores INR and a dedicated workforce of 70 professionals, Stäubli Tec Systems India is committed to aggressive growth in the fields of innovation and technology. This rapid expansion presents exciting opportunities for individuals to take on significant responsibilities with effective leadership and a focused approach. For more information, visit: https://www.staubli.com/en-in/

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