About the job
Bozzuto focuses on building and managing distinctive residential communities, emphasizing teamwork, inclusivity, and ongoing improvement. The company values collaboration and shared expertise, aiming to deliver strong results for residents, clients, and colleagues.
Role overview
The Assistant General Manager supports daily operations and acts as a key link between the on-site team and leadership at Bozzuto’s Annapolis, MD location. This position requires a people-oriented approach, attention to detail, and the ability to handle a busy environment. The AGM helps create a welcoming atmosphere for both residents and staff, maintaining a high standard of service and professionalism.
Key responsibilities
- Model Bozzuto’s values and culture in every interaction with residents, team members, and visitors.
- Support financial objectives by processing resident payments, posting receipts, and working to reduce delinquency.
- Drive occupancy by conducting community tours that convert prospects into new leases.
- Promote resident satisfaction and loyalty through positive, attentive service.
- Ensure the community’s appearance meets Bozzuto standards and the team presents the brand with professionalism.
- Coach and mentor team members, especially when the Property Manager or General Manager is unavailable.
- Work one to two weekends each month to engage with prospective residents; receive two weekdays off when working weekends.
How this role creates value
- Encourage a motivating environment that helps the team perform at their best.
- Take proactive steps to improve resident satisfaction and strengthen community engagement.
