About the job
• Ensure compliance with product quality, cleanliness, food safety, and customer service standards.
• Assist with ordering, maintaining inventory accuracy, and controlling shrinkage.
• Aid in creating schedules and executing labor plans to achieve operational goals.
• Provide ongoing coaching and real-time performance feedback.
• Hold team members accountable to operational standards while fostering a culture of growth and development.
• Ensure that onboarding and training align with company standards.
• Exemplify urgency, accountability, and operational discipline.
• Collaborate with BOM and regional leadership to identify and address operational challenges.
• Ensure smooth continuity of operations during leadership transitions or staffing shortages.
• Perform other duties as assigned.
• Maintain a fully staffed, trained, and high-performing bakery.
• Cultivate a strong culture of accountability and operational consistency.
• Function as a dependable operational leader in any coverage scenario.
• Exhibit clear readiness for advancement to a BOM role.
• Demonstrated operational discipline and keen attention to detail.
• Proven ability to coach and develop hourly team members.
• Comfortable working in fast-paced, high-volume environments.
• Capable of performing all bakery roles during peak business periods.
• Strong communication and problem-solving abilities.
• Comprehensive medical, dental, and vision benefits.

