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Applied AI/ML Scientist

Sprout SocialRemote Canada
Remote Full-time $116K/yr - $159.5K/yr

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Experience Level

Experience

Qualifications

We are in search of an experienced and technically adept AI/ML Scientist who thrives on challenges, embraces a growth mindset, and is excited to collaborate with diverse stakeholders to provide data-driven solutions for business leaders and Sprout Social’s customers. If you excel at experimenting with and implementing AI/ML techniques, continuously improving capabilities, and innovating with a strong focus on customer value, we would love to hear from you!The minimum qualifications for this role include:A proven track record of supporting the customer-centric development of AI/ML solutions. Experience with data science methodologies and their application in real-world scenarios. Strong programming skills in languages such as Python or R. Familiarity with machine learning frameworks and libraries. Excellent problem-solving skills and a collaborative approach to work.

About the job

About the Role

Sprout Social is seeking a passionate and innovative Applied AI/ML Scientist to join our dynamic AI Business Unit.

Why You Should Join Our Team

At Sprout Social, we empower businesses around the globe to leverage the vast potential of social media in today’s digital-first landscape. Our platform processes over one billion social messages daily, offering essential insights and actionable information to over 30,000 brands. We play a crucial role in shaping strategic decisions that fuel business growth and foster genuine connections with customers. Our comprehensive suite of social media management solutions includes robust publishing and engagement tools, customer care services, influencer marketing strategies, connected workflows, and advanced business intelligence. We are actively integrating AI into our products and utilizing it internally to accelerate our growth trajectory.

Your Responsibilities

  • Design, develop, and implement customer-focused features that utilize data science, machine learning (ML), and generative AI technologies.
  • Deliver measurable impacts on Sprout Social’s priority AI initiatives, positively influencing our customers and driving essential business results.
  • Create robust frameworks for assessing and measuring AI features to enhance efficiency, quality, and demonstrate the ROI of product enhancements.
  • Collaborate closely with product management, design, and engineering teams to rapidly deliver high-quality AI solutions.
  • Communicate effectively about AI capabilities and limitations, aligning technical possibilities with customer needs and product vision.

About Sprout Social

Sprout Social is a leading social media management platform that equips businesses with the tools they need to succeed in the digital age. By processing vast amounts of social media data, we provide actionable insights that help brands connect authentically with their audiences, drive growth, and enhance customer engagement.

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