About the job
About WorkOS
WorkOS is revolutionizing the developer landscape by creating cutting-edge tools and APIs that empower businesses to achieve Enterprise Ready status. Our platform is the backbone for authentication, identity management, authorization, and other essential infrastructures, enabling developers to securely scale their products for large enterprises.
Having recently secured a $100M Series C funding round, valuing the company at $2B, we are supported by leading investors such as Meritech, Sapphire, Greenoaks, Craft, Abstract, and Audacious. WorkOS is proud to serve many of the fastest-growing AI companies, including OpenAI, Cursor, Perplexity, Vercel, and Plaid.
As AI technology evolves, WorkOS stands at the forefront of Human and Agent Authentication, Identity, and Access Control, helping businesses navigate crucial questions about agent identity and permissions. Our rapidly expanding customer base features hundreds of innovative software companies developing the next generation of enterprise-ready solutions.
About the Role
We are assembling an Applied AI team dedicated to significantly enhancing productivity across Engineering, Sales, Support, and Operations while also developing AI functionalities for our clients.
As an Applied AI Engineer, you will design and deploy transformative AI systems that redefine how WorkOS develops, markets, and supports its software. You will focus on creating robust tools and workflows that are essential for daily operations, while also exploring novel AI capabilities for our users.
Join a small, high-ownership team that:
Identifies challenges based on measurable impact.
Rapidly transitions from idea to prototype to production in days or weeks.
Quickly adapts to evolving models, tools, and best practices.
This role offers substantial visibility across the organization.
What You’ll Do
Collaborate closely with Engineering, Sales, Support, and Operations to identify high-impact internal challenges where AI can enhance efficiency or facilitate new workflows.
Design and construct tools that integrate seamlessly into daily operations—agents, automations, and workflows that are reliable, observable, and easy to maintain.
Leverage LLMs, embeddings, retrieval systems, and tool-calling to connect with documents, Slack, GitHub, CRM systems, analytics, support frameworks, and internal services.
Transform repetitive, multi-step manual tasks into streamlined, AI-driven processes that span various applications and data sources.
Stay informed about emerging models and tools, conduct focused experiments, and assist the team in continuous improvement.

