About the job
About Artisan
At Artisan, we are pioneers in creating fully autonomous AI employees – not mere chatbots or copilots, but digital workers capable of performing meaningful tasks.
Our flagship product, Ava, is an AI-powered Business Development Representative (BDR) utilized by hundreds of companies. Ava excels at researching leads, crafting and sending emails in clients' unique voices, managing complex outbound sequences, autonomously optimizing her performance, and even addressing objections while scheduling meetings. She is not just a tool; she is a collaborative teammate.
As a proud Y Combinator W24 company, we have successfully raised over $35 million in funding and are currently achieving over $8 million in annual recurring revenue (ARR). We are now embarking on the development of Ava 2.0, which will redefine the capabilities of AI employees. The engineering challenges involved are substantial, and the scope of our project is vast.
Role Overview
Join our innovative team as the third Applied AI Engineer at Artisan! You will be instrumental in pushing the boundaries of AI employee capabilities and guiding our product's future direction.
Evaluate LLMs: Select optimal models for various tasks while considering cost, latency, reliability, and accuracy.
Architect Prompt Frameworks: Design agent behaviors for Ava's essential workflows such as email generation, chat interactions, meeting scheduling, prospect research, and more.
Optimize Multi-Step Agent Chains: Implement retrieval-augmented generation (RAG), integrate web searches, and utilize tools like CRMs and APIs.
Drive Infrastructure Decisions: Lead choices related to routing, orchestration, evaluation loops, and persistent memory for agents.
Build Safety and Trust Mechanisms: Collaborate with the product team to design user guardrails, fail-safes, and success metrics.
Explore Emerging Modalities: Investigate and deploy voice AI, talking head technology, and multi-modal reasoning to enhance Ava's human-like interactions.
Design Autonomous Agent Workflows: Create workflows that enable strategic decision-making, real-time self-optimization, and measurable outcomes.
Location: San Francisco, New York, or Remote USA
Team: AI
Reports to: CPTO, Sam Stallings

