About the job
Arlo Health is revolutionizing the health insurance landscape by harnessing the power of AI. The current healthcare experience can be costly, confusing, and frustrating, leading individuals to postpone necessary care. We are transforming this narrative by reimagining health plans as proactive partners in health management. Our AI-driven platform offers continuous, tailored support to our members—guiding them through benefits, scheduling appointments, accessing premium care, and alleviating financial concerns. With an innovative risk-pricing engine at its core, Arlo Health is rapidly expanding, boasting $XXXM in premiums and serving tens of thousands of individuals, with growing interest from brokers, employers, and partners. Supported by esteemed investors such as Upfront Ventures, 8VC, and General Catalyst, our team blends extensive industry expertise (including experience from Palantir and YC) with a vision to modernize a $1 trillion market.
About the Role
As an Applied AI Engineer, you will spearhead the development of essential product experiences that enhance our members' healthcare interactions.
Design and launch innovative AI-native features for our growing member base.
Create and implement advanced LLM-powered agents capable of autonomously navigating complex healthcare processes.
Enhance our core AI infrastructure by refining prompt orchestration, context engineering, retrieval systems, and evaluation methodologies.
Your Impact
To give you a sense of the projects you may lead:
AI-Powered Triage: Develop an intelligent tool that assists patients in understanding their symptoms and directs them to the appropriate care setting (ER, Urgent Care, or PCP). This will help prevent unnecessary visits and save members thousands in out-of-pocket expenses.
An Infinitely Scalable Care Partner: Build a conversational AI that aids patients in understanding their health, from interpreting lab results to clarifying treatment plans. This will provide members with 24/7 support and an unmatched level of patience that traditional systems lack.
Proactive Health Engine: Lead the creation of an outreach tool that analyzes claims data to deliver personalized, timely campaigns for preventive screenings and medication adherence. You will shift healthcare communications from static emails to dynamic, engaging interactions.

