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Application Engineer - Postsales

Applied Intuition, Inc.Sunnyvale, California, United States
On-site Full-time $150K/yr - $165K/yr

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Experience Level

Entry Level

Qualifications

We welcome candidates with a variety of backgrounds and experiences to apply. Ideal candidates should possess:Strong problem-solving skills and a proactive approachExperience in software development or engineeringAbility to communicate complex technical concepts clearlyExperience working with customers and understanding their needs

About the job

About Applied Intuition

Applied Intuition, Inc. is at the forefront of revolutionizing physical AI technologies. Established in 2017 and currently valued at $15 billion, this Silicon Valley powerhouse is building the essential digital infrastructure required to infuse intelligence into every moving machine across the globe. Serving key sectors such as automotive, defense, trucking, construction, mining, and agriculture, Applied Intuition focuses on three main areas: tools and infrastructure, operating systems, and autonomous technologies. Our solutions are trusted by 18 of the world's top 20 automakers, along with the United States military and its allies, to drive physical intelligence forward. Headquartered in Sunnyvale, California, we also have offices in Washington, D. C.; San Diego; Ft. Walton Beach, Florida; Ann Arbor, Michigan; London; Stuttgart; Munich; Stockholm; Bangalore; Seoul; and Tokyo. Discover more at applied.co.

At Applied Intuition, we prioritize in-office collaboration, expecting employees to work primarily from our office five days a week. We also value flexibility and trust our employees to responsibly manage their schedules, which may include occasional remote work, starting the day with morning meetings from home before heading into the office, or adjusting hours as needed for family commitments.

About the Role

We are seeking talented engineers at all experience levels who are passionate about assisting our customers in resolving intricate technical challenges related to Applied's products. Our Postsales Engineers possess a distinctive blend of software expertise, domain knowledge, and a results-oriented mindset. By leveraging these skills, they collaborate closely with autonomy developers to ensure that Applied's products deliver maximum value in advancing our customers' autonomy goals. This role is pivotal within the company, bridging our product and engineering expertise with our customer-centric culture.

Key Responsibilities:

  • Conduct office hours and provide first-line support for customers
  • Oversee and manage requests from customer teams to ensure they derive maximum value from Applied's solutions
  • Handle bug reports and feature requests
  • Facilitate Technical Program Management (TPM) related to customer issues

About Applied Intuition, Inc.

Applied Intuition, Inc. is a leading company in the physical AI space, dedicated to empowering various industries through innovative technology solutions. With a significant valuation and a global presence, Applied Intuition is committed to driving advancements in autonomy and operational efficiency for its clients.

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