About the job
About Us
At Otter, we redefine the dining experience for restaurateurs in the digital age. Historically, success in the restaurant business hinged on a love for food and people. Today, thriving in the digital landscape requires a passion for technology, too. Our mission is to empower restaurant owners to excel in the online food delivery market. Esteemed brands like Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our innovative software to enhance their delivery operations. We are committed to boosting sales, minimizing order discrepancies, and alleviating delivery challenges.
Your Role
The Analytics Engineering team at Otter is on a mission to standardize the fragmented data landscape of the restaurant industry. With diverse POS systems, delivery applications, and inventory management tools, the lack of uniformity creates barriers to effective AI integration and trust in data. As a pivotal member of our team, you will spearhead initiatives in data normalization and modeling, establish a robust semantic layer, and implement automated data quality frameworks, creating a premier data ecosystem from the ground up.
In this influential role, you will combine hands-on technical expertise with collaborative engagement across various departments. Your responsibilities will include developing scalable data models and pipelines in collaboration with Product, Engineering, Operations, and Data Science teams. You will gain insights into how restaurants utilize Otter, assess platform quality and growth, and convert raw operational data into actionable datasets that drive strategic decisions and AI-enhanced products.

