AI Specialist at Knox Systems | New York City

Join Aircall, a cutting-edge unicorn and AI-powered customer communications platform, serving over 22,000 businesses globally. Our mission is to transform customer communications by seamlessly integrating voice, SMS, WhatsApp, and AI into one cohesive workspace.At Aircall, we believe in empowering teams to work smarter, not harder. Our innovative solutions, including the AI Voice Agent for automating routine calls and AI Assist for optimizing post-call tasks, are designed to boost revenue, accelerate problem resolution, and enable teams to scale efficiently.Headquartered in Paris, with a significant presence across North America, including Seattle and New York City, we are rapidly expanding with teams in Madrid, London, Berlin, San Francisco, Sydney, and Mexico City. Our product is loved by customers, and we are backed by prestigious investors, continually driving AI innovation across our offerings.At Aircall, you will become part of a dynamic, ambitious, and execution-focused team. We prioritize quick decision-making, visible impact, and genuine growth.Our Work Culture: We are dedicated to understanding our customers, driven by data, and focused on delivering significant outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative and fast-paced environment where trust and impact are paramount, you will find your place here.We are searching for a highly skilled Principal Business Systems Engineer to spearhead strategic initiatives within our Go-to-Market (GTM) Engineering team, driving transformative business solutions. This pivotal role involves collaborating cross-functionally with key stakeholders in Sales, Marketing, Customer Success, and Revenue Operations to design and implement scalable systems that enhance operational efficiency and foster revenue growth.As a Principal Business Systems Engineer, you will provide strategic insights, influence business strategies, and leverage your expertise in business process automation, system integrations, and data analytics to address complex challenges. This is a unique opportunity to shape the future of our GTM technology landscape utilizing your extensive knowledge of CRM and analytics tools.

Join Aircall, a trailblazing unicorn and AI-driven customer communications platform, empowering over 22,000 companies globally to enhance revenue, expedite issue resolution, and scale customer-facing teams. We are transforming the landscape of customer communications by integrating voice, SMS, WhatsApp, and AI into a cohesive workspace.Our success stems from a fundamental principle: enable teams to work smarter, not harder. With innovations like Aircall’s AI Voice Agent automating routine calls, AI Assist simplifying post-call tasks, and AI Assist Pro offering real-time support, we drive better outcomes, faster resolutions, and confidence in team scalability.Headquartered in Paris, with a robust North American hub in Seattle and teams located in Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City, Aircall is rapidly growing with the support of exceptional investors and a commitment to continuous AI innovation across our product offerings.At Aircall, you will be part of a dynamic and ambitious company. Our product-centric approach emphasizes execution, visible impact, swift decision-making, and genuine growth.Our Work Culture: We are driven by customer obsession, data intelligence, and a commitment to meaningful outcomes. Our values prioritize ownership, relentless learning, and thoughtful speed. If you excel in a collaborative and fast-paced environment where trust and impact are paramount, you will thrive here.Team OverviewThe Forward Deployed Engineering team at Aircall plays a pivotal role in connecting our cutting-edge AI Agent technology with real-world workflows for small and medium-sized businesses (SMBs). We transform concepts into reality, delivering automation that enhances customer experiences, boosts productivity, and unveils new business opportunities. Collaborating cross-functionally with Product, Engineering, Sales, Solutions, and Customer Success teams, we ensure every deployment achieves measurable impact. This hands-on role sits at the convergence of technical consulting, project leadership, and AI adoption strategy. While a full-time software engineering background is not mandatory, fluency in APIs, strong project management abilities, and a passion for learning, building, and scaling new models that empower both customers and team members are essential.Role Responsibilities...

Join Aircall as a passionate and dedicated Key Account Manager in our vibrant New York office, where you will serve our top-tier North American clients. Our innovative, AI-driven customer communication platform is utilized by over 22,000 companies globally, enabling them to accelerate revenue growth, enhance issue resolution, and efficiently scale their customer-facing teams.At Aircall, we are redefining customer communications by merging voice, SMS, WhatsApp, and AI into one cohesive workspace. Our commitment to helping teams work smarter is reflected in our AI Voice Agent, which automates routine calls, and AI Assist, which optimizes post-call tasks. With tools designed to provide real-time guidance, we empower our teams to achieve their maximum potential, resulting in increased revenue and quicker resolutions.Founded in Paris, with a robust North American presence in Seattle, we also have teams in Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. Our product is beloved by customers and our business is rapidly scaling, supported by top-tier investors and driven by continuous AI innovation across our offerings.At Aircall, you will be part of a dynamic environment filled with ambition, a focus on product excellence, and a commitment to execution. We prioritize visible impact, swift decision-making, and genuine growth.Our Work Ethos: We are deeply customer-focused, data-oriented, and dedicated to delivering substantial results. We champion ownership, continual learning, and thoughtful speed. If you thrive in a collaborative and fast-paced setting where trust and impact are paramount, you will find your place with us.

About BlacksmithAt Blacksmith, we revolutionize CI workload infrastructure, delivering unparalleled speed and cost-effectiveness through our proprietary fleet of global bare-metal machines, which eliminates the need for generic cloud VMs.We successfully orchestrate tens of millions of Firecracker VMs monthly, supporting over 1,200 companies while achieving approximately $10 million in annual recurring revenue in under two years.Our operations span thousands of bare-metal machines across various regions, managing a petabyte-scale Ceph cluster and consistently scheduling over 30,000 vCPUs concurrently.Backed by $13.5 million in funding from notable investors such as Google Ventures (GV), we are focused on cultivating a small yet exceptional team.Founded by experts with extensive experience in systems and scaling, including roles at Faire and Cockroach Labs, we are expanding our CI infrastructure into a comprehensive platform that includes running agent sandboxes at scale and developing our own background coding agent.

Join our dynamic team at Blacksmith as a Principal Systems Engineer, where you will play a crucial role in designing, developing, and implementing innovative systems solutions. Your expertise will guide projects from conception to execution, ensuring they meet both technical and user requirements.

Job Title: Senior Technical Analyst, Business Systems (NetSuite) About Bombas: Bombas is a premium basics brand dedicated to comfort and social impact. Founded in 2013, we aim to address the urgent need for socks in homeless shelters—socks being the most requested clothing item. For every pair of socks sold, we donate a pair to those in need. Our mission extends beyond socks; we've innovated to include underwear and t-shirts—items also crucial for the homeless community. With millions of pairs sold and donated, Bombas continues to make a significant positive impact on the communities we serve. Click here to explore the Bombas Hive! The name Bombas is inspired by the Latin word for bumblebees, symbolizing teamwork and community. Our diverse and inclusive team is dedicated to creating comfortable products while fostering a workplace where every voice is valued. We strive to empower all individuals, irrespective of age, color, ethnicity, gender, gender identity, genetics, ability, veteran status, race, religion, or sexual orientation. This position is based at our Bombas HQ in New York City. About the Job: We are on the lookout for a Senior Technical Analyst, Business Systems (NetSuite) who will act as both a functional and technical expert, primarily focusing on our enterprise business applications, especially NetSuite. This role will collaborate closely with Finance, Accounting, Supply Chain, and Operations teams to translate business requirements into scalable system solutions. The ideal candidate will possess extensive NetSuite expertise, strong business insight, and the ability to lead system initiatives effectively.

Join the dynamic team at the City of New York as a Systems Analyst. In this pivotal role, you will leverage your analytical skills to optimize and enhance our IT systems, ensuring they meet the needs of our diverse departments and the citizens we serve.

OverviewAs a Principal Full Stack Engineer, you will take the helm of a talented team, spearheading the development of Phia's core product and platform from inception. You will oversee engineering execution across frontend, backend, and infrastructure, establishing the technical vision while scaling teams that prioritize speed and reliability in delivery. This is an active leadership role suited for an individual who excels in uncertain environments, collaborates closely with Product and Design, and skillfully balances speed, quality, and sustainable architecture. You will shape the engineering practices at Phia as we evolve from the ground up.About PhiaPhia has successfully secured $35 million in funding from esteemed investors such as Notable Capital, Khosla Ventures, and Kleiner Perkins to develop the AI alignment layer for commerce. Within a year, Phia’s consumer shopping assistant has attracted over one million users and partnered with more than 6,200 retail brands, representing billions in annual gross merchandise volume. Each month, Phia generates millions in sales for its partners, achieving an impressive 11× revenue growth since its inception.As AI vertical agents revolutionize various sectors, commerce is on the cusp of a significant transformation. Phia is redefining the shopping experience, shifting from a disjointed and impersonal process to one that is intelligent, trustworthy, and tailored to each user's needs. This foundation of trust positions us to become the all-in-one shopping destination for the next generation of consumers.Phia operates with a lean, high-accountability team delivering at a rapid pace. If you are eager to push the boundaries of consumer AI and commerce while tackling complex challenges, this is the perfect environment for you.

About Voyant PhotonicsVoyant Photonics is revolutionizing machine perception with our compact and high-performance LiDAR devices, designed to fit seamlessly in the palm of your hand. By leveraging state-of-the-art silicon photonic chips, our sensors provide unmatched accuracy in range, velocity, and reflectivity, all at a fraction of the cost compared to traditional LiDAR systems. We are committed to making high-precision sensing technology accessible, thereby enabling a plethora of applications in robotics, autonomous systems, industrial automation, and much more.At Voyant, we’re not just developing products; we’re advancing the entire industry. Our groundbreaking technology effectively bridges the gap between research and practical implementation, facilitating the scalability and commercial viability of high-performance LiDAR solutions.The OpportunityWe are on the lookout for an outstanding Principal Mixed-Signal ASIC Engineer to architect and develop the custom silicon that serves as the electronic backbone of our FMCW LiDAR systems. This is a unique opportunity to take charge of Voyant’s ASIC development program, defining the architecture, tools, processes, and technical direction while delivering production-grade silicon that supports our product roadmap.In this role, reporting to our executive technical leadership team, you will steer the silicon development process from initial concept through to volume production. This position sits at the intersection of mixed-signal IC design, silicon photonics, systems engineering, and manufacturing. You will have extraordinary technical ownership, driving the ASIC strategy, leading architecture implementation, managing external design partners, and eventually building and leading an internal team as the program scales.Initially, this position will be hands-on (expect over 80% of your time dedicated to IC design work) with a natural progression into technical leadership and team-building as Voyant continues to grow. You will collaborate closely with our top-tier engineers in photonics, systems, and hardware to create groundbreaking silicon that powers the next generation of compact, high-performance LiDAR sensors.If you are passionate about owning the complete silicon stack—from initial architecture discussions to deploying production chips in the field—and eager to make a significant technical impact in a fast-growing deep-tech company, this role represents a once-in-a-lifetime opportunity.Location: Ideally based in New York City. We provide relocation assistance and are open to remote arrangements, with occasional travel to the NYC office for collaboration and alignment.

Join the City of New York as a System Administrator, where you will play a crucial role in maintaining and optimizing our IT infrastructure. This position offers an opportunity to work with a talented team to ensure the seamless operation of our systems.

Position OverviewWe are seeking a talented Distributed Systems Engineer to join our innovative team at Moment. This role is instrumental in developing cutting-edge trading and portfolio management solutions.Quick FactsRole: Distributed Systems EngineerLocation: 5 days/week @ NYC HQBase salary: $200K to $325KEquity: Aggressive initial grant + annual performance-based bonusesAbout MomentFounded in 2023 by a distinguished group of quant traders and researchers from Citadel and Jane Street, Moment is dedicated to delivering next-generation trading and portfolio management technology. Our sophisticated product suite features high-throughput market data pipelines, automated smart order routing algorithms, real-time portfolio ledgering, and position tracking, alongside high-cardinality portfolio optimization. With over $100M raised from top-tier investors like Andreessen Horowitz, Index Ventures, and Lightspeed Venture Partners, we empower financial institutions managing assets exceeding $8 trillion.

Kepler: AI you can rely on and validate.Every AI system faces a common challenge: it interacts with data, leading to unpredictable outputs. For those making high-stakes decisions, such variability is not a minor issue—it's a dealbreaker.We have developed a framework that eliminates the chances of erroneous outputs. Our AI comprehensively interprets your intentions, while deterministic algorithms extract every statistic from credible source documents. Since the model never generates figures, it can’t produce inaccuracies. Each output is traceable back to its source, with every calculation clearly defined. Our answers are consistently defendable.Operational in real-time across a vast database of 950K+ SEC filings, 14K+ companies, 40M+ documents, and 27 global markets. Trusted by organizations where accuracy is paramount.Our architecture is versatile across domains, with finance being our initial focus due to its critical challenges. Future applications will include healthcare, legal, and insurance sectors. We are not merely creating a financial product; we are establishing the verification backbone for the entire AI ecosystem.Founded by Vinoo Ganesh, a former Palantir executive and Head of Business Engineering at Citadel, alongside Dr. John McRaven, who has a strong background at Palantir and holds a Ph.D. in Physics, our team is backed by prominent figures from OpenAI, Facebook AI Research, and more.Your RoleAs an Agentic Systems Engineer, you will develop the foundational infrastructure that supports Kepler's AI research platform. Your responsibilities will include creating distributed execution frameworks capable of managing thousands of parallel agents, quality evaluation systems, contextual management tools to enhance agent performance, and systems to track the provenance of every output.This position is tailored for engineers eager to innovate at the cutting edge of AI systems, constructing the infrastructure necessary for enterprises to trust their automated agents for critical decision-making.In your first 90 days, you will:Launch your first production agent system with mentorship from senior engineers.Construct and implement infrastructure to facilitate authentic financial research workflows.Witness the impact of your code as agents perform research within leading financial institutions.Take command of a vital agentic system from its architecture to its deployment.

The New York City Department of Investigation (DOI) stands as one of the nation's oldest law enforcement agencies, dedicated to eradicating municipal corruption. As an independent and nonpartisan overseer, DOI safeguards the interests of New York City’s residents by scrutinizing the operations of City government, agencies, employees, vendors with City contracts, and all entities that receive City funding.The chosen candidate will act as a vital bridge between IT and business units, effectively gathering, analyzing, and documenting technology requirements. This role is crucial in ensuring that appropriate security measures and internal controls are implemented during system upgrades and deployments.Key Responsibilities Include:Assess and consolidate IT-related requests to align initiatives with operational necessities and established IT security protocols.Draft business requirements, use cases, and functional specifications that ensure system integrity and data compliance.Evaluate system control features, identify vulnerabilities, and recommend corrective actions to enhance the security of agency information systems.Assist in the development, implementation, and testing of IT security protocols, quality assurance processes, and contingency strategies.Provide technical support for various devices including computers, laptops, A/V systems, and mobile devices, ensuring proper configuration and security compliance.Serve as the primary contact for technical assistance through phone, email, and in-person inquiries. Manage ticket queues and maintain detailed documentation for audit readiness.Maintain and reconcile IT asset inventories, tracking equipment assignments, serial numbers, and software licenses.Facilitate IT Purchase Requests (IPRs) ensuring proper authorization and compliance with procedures.Support mobile device lifecycle management including secure setup and troubleshooting.Regularly update IT leadership on ticket resolutions, asset management controls, compliance efforts, and project statuses.Perform additional duties and special projects as assigned.Note: Selected candidates will undergo fingerprinting and a background investigation.

ElectronX™ is a U.S.-regulated marketplace focused on direct access to electricity derivatives. Headquartered in New York City, with an office in Chicago, the company builds financial infrastructure and risk management tools for the U.S. energy sector. ElectronX is backed by venture capital partners including Innovation Endeavors, Systemiq Capital, Equinor Ventures, Shell Ventures LLC, DCVC, Amplo, BoxGroup, and Lightning Capital. ElectronX operates in the competitive world of quantitative capital markets. The team values resourcefulness, curiosity, and adaptability. Collaboration and entrepreneurial thinking are central to the company’s culture, and team members are expected to demonstrate intellectual resilience and a drive for technical excellence. Role overview The Senior Systems & Infrastructure Engineer will guide and improve the core platforms that power the ElectronX exchange. This position covers cloud infrastructure, containerized environments, observability, security operations, and networking. The engineer will join a lean, high-trust team with significant autonomy and direct impact on production systems. ElectronX seeks candidates who are committed to raising organizational standards. The right person approaches architectural challenges and support requests alike with a positive, solution-focused mindset. Clear communication, reliability, and sharing technical best practices are essential. What you will do Cloud Infrastructure: Design, deploy, and maintain multi-tiered cloud environments using infrastructure-as-code tools such as Terraform and Ansible. Manage container orchestration platforms, overseeing lifecycle management, autoscaling, ingress, persistent storage, and workload isolation. Establish and enforce cloud organization policies, Identity and Access Management (IAM), and key network security measures. Apply FinOps principles to optimize cloud spending and resource allocation.

Role Overview lm-studio is hiring a C++ Systems Engineer to join the team in New York City. This position focuses on developing and optimizing high-performance systems using C++. The work directly supports projects central to the company’s mission. What You Will Do Write and maintain C++ code for high-performance systems Work with colleagues from different disciplines to design and build software solutions Contribute to projects that address evolving client needs Location This role is based in New York City.

Join Nagarro as a Principal Consultant in the role of Senior Business Analyst, where you will leverage your analytical prowess to drive strategic initiatives and deliver impactful solutions for our clients. You will be responsible for understanding business requirements, analyzing data, and providing actionable insights that will enhance operational efficiency and contribute to business growth.

Join Aircall, a pioneering unicorn in AI-driven customer communication solutions, utilized by over 22,000 businesses globally to enhance revenue, accelerate issue resolution, and expand customer-facing teams. We are transforming the customer communication landscape by integrating voice, SMS, WhatsApp, and AI into one cohesive workspace.Our growth is fueled by a straightforward principle: empower teams to work smarter, not harder. With tools like our AI Voice Agent for automating routine calls, AI Assist for simplifying post-call tasks, and AI Assist Pro for real-time support, we enable individuals to excel in their roles. The outcomes are increased revenue, quicker resolutions, and scalable teams operating with confidence.Headquartered in Paris, with a robust presence in North America centered in Seattle, we also have teams in Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. Our product has garnered love from customers, and our business continues to grow rapidly, supported by top-tier investors and propelled by swift AI advancements across various product lines.At Aircall, you will be part of a dynamic company on the move. We are ambitious, product-focused, and driven by execution, ensuring visible impact, quick decisions, and authentic growth.Our Work Culture at Aircall: We are obsessed with our customers, driven by data, and dedicated to achieving meaningful results. We emphasize ownership, continuous learning, and deliberate speed. If you thrive in a collaborative, fast-paced environment where trust and impact are valued, you will feel right at home here.Role Overview: As a Business Development Representative, you will play a vital role in our North America Sales team, collaborating closely with Account Executives as you advance your career through our Sales Career Track. This fast-paced position is an ideal entry point into the SaaS sales landscape. You will learn the essentials of expanding Aircall's customer base through effective prospecting and qualifying of potential clients, with the opportunity to transition into an outbound closing role as you succeed. We are looking for passionate, driven, and ambitious candidates who are aligned with our mission—our all-stars thrive together! The ideal candidate will be motivated by Aircall’s impressive company trajectory and considerable personal earning potential, including uncapped commission. We seek a team player eager to learn and grow within the Revenue organization and to build a career with us.This position operates in a hybrid model based in NYC.

About ValonAt Valon, we are pioneering an AI-native operating system tailored for regulated finance, beginning with mortgage servicing. As a Series C company backed by a16z, we are on a mission to revolutionize industries that were previously deemed too complex for innovation.Instead of relying on outdated legacy systems, we took a bold step by establishing our own mortgage servicing business, managing over $110 billion in loans. This approach has allowed us to gain profound insights into the complexities necessary to develop effective software solutions for regulated industries.The results are impressive. We have transformed mortgage servicing from a low-margin business into one with margins exceeding 60%, all while significantly enhancing customer experiences. Major enterprise contracts are now being deployed across the industry.Our flagship platform, ValonOS, streamlines every process, making it structured and programmable, perfectly suited for the AI era. By centralizing operations within one system enriched with data, our AI agents do more than automate tasks; they continuously enhance operational efficiency. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.Engineering at ValonOur engineering team is dedicated to powering a software ecosystem that disrupts the outdated and highly regulated mortgage sector. We have laid the groundwork for a modern mortgage servicing platform capable of managing billions of dollars at scale, but this is only the start. At Valon, we encourage you to produce your best work in an environment filled with exceptional talent from renowned companies like Stripe, Jane Street, Meta, and Google, who share a deep commitment to their work and each other. Although our challenges are complex, you will enjoy a high degree of autonomy to learn, execute, and maximize business impact.Our headquarters are located in New York City, and we are thrilled to announce the opening of a new office in San Francisco this year. We fully support remote work options!Role OverviewWe seek an Engineering Manager to lead and support our expanding engineering team at Valon. In this pivotal role, you will oversee a team of 4+ engineers across one or more teams, collaborating closely with your team members as well as product, design, and operations teams to shape the future of Valon. You will empower your team through mentorship, strategic planning, strong technical leadership, and business insight to ensure maximum impact and value. Additionally, you will work alongside your peers to define the engineering culture and direction at Valon.Key ResponsibilitiesLead and mentor a diverse team of engineers, fostering a culture of innovation and collaboration.Collaborate with cross-functional teams to develop and execute strategic engineering initiatives.Ensure high-quality software delivery while continuously improving team performance.Contribute to setting the engineering direction and culture within Valon.

About UsAt globaledit, a proud division of CoCreativ, we lead the charge in providing an innovative SaaS platform designed to enhance the efficiency and speed of creative production. Backed by private equity, our operations span New York City and Los Angeles, and we are privileged to serve a prestigious client roster, including renowned fashion brands, retailers, and entertainment giants like Morphe Cosmetics, Rag and Bone, and Warner Bros. This position offers a hybrid work model, requiring you to be onsite in our Tribeca office three days a week.The RoleWe are on the lookout for a technical visionary with a proven track record of execution. You will join a dynamic team of 14 engineers, tasked with building and scaling a serverless platform that supports creative workflows for our major clients.This role is hands-on and focuses on practical contributions rather than prolonged meetings. You will immerse yourself in the code, make architectural decisions, mentor team members, and drive feature development. Collaborating closely with Product, you will bring a technical perspective to product prioritization and planning.Your team enjoys a high degree of autonomy. Your role will involve setting the strategic direction, eliminating obstacles, and ensuring that we are addressing the right challenges effectively. We seek someone who can harmonize the need for speed with the necessity of stability.What You'll DoBuild and ShipMake pivotal architectural decisions for our serverless platform – you will define the technical trajectory.Conduct code reviews, challenge different approaches, and guide the team towards optimal solutions.Dive into significant technical challenges and proactively engage with the code.Identify and remedy issues that are hindering our progress (such as tech debt, processes, or tools).Drive ResultsCollaborate with Product to convert requirements into actionable builds.Monitor AWS costs and performance metrics vigilantly.Our StackWe utilize a cutting-edge, serverless architecture on AWS, including:Backend: C#/.NET on Lambda, API Gateway, and Step Functions.Frontend: React deployed on S3/CloudFront.Infrastructure: CloudFormation for Infrastructure as Code (IaC).Tooling: Azure DevOps for repositories, pipelines, and project management.Additional: An Electron desktop app, a React Native iOS app, and a Photoshop plugin (maintained but not frequently updated).If you are well-versed in AWS serverless technologies and have experience with similar tools, you will thrive in this environment. We do not expect you to be familiar with every tool from day one.