AI Reliability & Monitoring Engineering Lead at Postman | San Francisco

About Postman Postman is a leading API platform, trusted by over 45 million developers and 500,000 organizations worldwide, including 98% of the Fortune 500. The company’s mission is to simplify the API lifecycle and help teams collaborate, so users can build better APIs, faster. Headquartered in San Francisco, Postman also has offices in Boston, New York, Austin, Tokyo, London, and Bangalore. Postman is privately held, backed by investors such as Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or follow @getpostman on X. For a deeper look at Postman’s vision, check out The "API-First World" graphic novel. Role Overview: Deal Operations Analyst (San Francisco, In-Office) The Deal Operations Analyst joins the Deal Operations team, reporting to the Head of Deal Operations (who reports to Revenue Operations). This role works closely with sales, finance, legal, renewals, and orders teams throughout the deal cycle. The analyst helps ensure every deal follows Postman’s policies and procedures, from quote creation to booking. This is a full-time, in-office position based in San Francisco. Key Responsibilities Create quotes and order forms for sales transactions. Review and approve qualified quote requests. Oversee the booking process for customer orders, maintaining quality and efficiency at each stage. Support both internal and external clients with order booking and tracking questions. Handle escalations related to exception management for booking requests. Investigate discrepancies in Annual Recurring Revenue (ARR) calculations. Assist Deal Operations and Sales with unique, custom, or complex deal structures to ensure quotes and order forms accurately reflect each agreement. Coordinate with internal teams, including finance, legal, renewals, and collections, to facilitate the order process, resolve issues, and achieve shared goals.

Who Are We?Postman is the premier API platform, empowering over 45 million developers and 500,000 organizations, including 98% of the Fortune 500. We are driving the shift towards an API-first world by simplifying every phase of the API lifecycle and enhancing collaboration among teams, enabling users to create exceptional APIs with greater efficiency.Headquartered in San Francisco, Postman operates offices in Boston, New York, Austin, Tokyo, London, and Bangalore, where our journey began. We are privately funded by esteemed investors such as Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Discover more at postman.com or follow us on X at @getpostman.P.S: We highly encourage you to explore The "API-First World" graphic novel to gain insight into our vision at Postman.The OpportunityWith the growing number of organizations adopting Postman, we are seeking a talented Enterprise Solutions Engineer to join our team and contribute to the expansion of our enterprise business. You will collaborate closely with our sales team to foster an API-first development culture, build lasting customer relationships, and guide Postman users in maximizing our platform for effective API development. We are looking for someone passionate about APIs, experienced in enterprise sales, proficient in JavaScript, and a skilled Postman user!You will benefit from the support of our sales, customer success, product, and engineering teams, all committed to your success in this role.What You’ll DoDrive enterprise sales by nurturing prospects and supporting strategic and enterprise customers.Conduct discovery sessions, qualification processes, technical demonstrations, and proof of value workshops for potential customers eager to adopt Postman for their API lifecycle.Address technical inquiries or objections regarding Postman, providing solutions or workarounds to meet customer requirements.Gain a deep understanding of our customers' current workflows and guide them in implementing API-first development best practices.Share customer insights with relevant teams and serve as a general advocate for customer needs.Stay informed about the competitive landscape, trends, and challenges in the API market.Create proof of concept integrations, tools, and workflows as necessary to support prospective customers.

Role overview The Account Development Representative at Postman plays a key part in expanding the reach of Postman’s API development platform. The focus is on connecting with potential clients and helping to drive platform adoption within the developer and business community. What you will do Identify and contact prospective customers interested in API solutions Engage with leads and foster strong client relationships Collaborate with sales and marketing teams to uncover new business opportunities Contribute to initiatives that encourage wider use of Postman’s platform by developers and organizations Location This role is based in San Francisco, California.

Who Are We?Postman is recognized as the leading API platform globally, empowering over 45 million developers and 500,000 organizations, including 98% of the Fortune 500. We are dedicated to transforming the API landscape by simplifying every phase of the API lifecycle, fostering collaboration, and enabling users to create superior APIs with increased efficiency.Headquartered in San Francisco, we also have offices in Boston, New York, Austin, Tokyo, London, and Bangalore—our founding city. As a privately held company, we have received support from notable investors such as Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. To learn more about our vision, visit postman.com or connect with us on X at @getpostman.P.S: We highly recommend reading The 'API-First World' graphic novel to gain insights into our vision at Postman.The OpportunityAs a Staff Engineer for the Desktop Platform, you will lead the technical direction of our Electron-based desktop application, which is utilized by over 40 million developers worldwide. Your expertise will influence its architecture, performance, and security for the foreseeable future.This role is primarily focused on individual contributions. You will engage in both design and implementation while serving as the technical cornerstone for our Desktop Platform. Your responsibilities will include defining architecture, developing essential features, and mentoring fellow engineers, ultimately guiding Postman’s evolution across various desktop operating systems.About the TeamThe Client Platform organization is tasked with providing a streamlined pathway for developing, testing, and releasing Postman’s web and desktop applications. We manage the frameworks, SDKs, build tools, shared libraries, and infrastructure that our product engineers depend on daily. Our platform serves as the foundation for hundreds of Postman engineers to deliver new features and enhancements to over 40 million users.Within this group, the Desktop Platform team focuses on Postman’s integration with Electron and OS-level infrastructure. Our team ensures that Postman is easily installable, consistently updatable, and performs optimally across Windows, macOS, and Linux. We collaborate closely with the Client SDK and Build/Release teams to guarantee a seamless user experience.What You’ll DoLead the architecture of Postman’s Electron-based desktop application.Design and implement core desktop functionalities, including installers, auto-updates, and OS integrations.Enhance performance across desktop platforms, optimizing startup times, memory, and CPU utilization.

Join Postman as an SEO Manager and lead our efforts in enhancing search engine visibility and driving organic traffic. You will be responsible for developing and implementing SEO strategies that align with our business goals. Collaborate with cross-functional teams to optimize existing content and create new strategies that elevate our brand in the digital marketplace.

Join Checkr as a Senior Analyst in our Deal Desk & Pricing team, where you will play a vital role in optimizing pricing strategies and deals for our innovative background check solutions. Your analytical skills will be crucial in evaluating pricing models, conducting market research, and collaborating with cross-functional teams to ensure competitive pricing that aligns with our business objectives.

Who Are We?Postman stands as the leading API platform globally, serving over 45 million developers and 500,000 organizations, including 98% of the Fortune 500. We empower developers and professionals worldwide to create an API-first world by simplifying every stage of the API lifecycle and enhancing collaboration—enabling users to develop superior APIs with greater efficiency.Based in San Francisco, Postman operates additional offices in Boston, New York, Austin, Tokyo, London, and Bangalore, our founding city. We are a privately held company backed by notable investors, including Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. To dive deeper into our vision, visit postman.com or connect with us on X via @getpostman.P.S: We highly recommend reading The 'API-First World' graphic novel to gain insights into our broader vision at Postman.The OpportunityWe are looking for a Compensation Analyst to take charge of the design, documentation, and ongoing management of compensation plans that promote desired behaviors and outcomes throughout our organization. This role will primarily target the GTM (Go-To-Market) organization, translating our GTM strategy into clear, scalable, and measurable incentive mechanics that effectively balance growth acceleration, operational efficiency, and customer value. You will collaborate closely with Leadership, Operations, Finance, and People teams to ensure our compensation plans remain competitive, compliant, and operationally robust.What You’ll DoLead the design of compensation plans organization-wide with particular emphasis on GTM roles (e.g., Enterprise/Commercial AEs, SDR/BDR, AM/CSM overlays when applicable), aligning incentives with Postman’s GTM strategy.Convert desired behaviors into plan mechanics (pay mix, OTE, quota alignment, thresholds, accelerators/decelerators, crediting rules, SPIFFs).Develop and maintain compensation models to analyze payout curves, attainment distributions, cost of sales, and scenario impacts; provide recommendations for optimizations based on data insights.Collaborate with Sales Leadership, Revenue Operations, and Finance to ensure plans are measurable, operational within our systems, and accurately forecastable/accruable.Establish governance for plan modifications, exceptions, and approvals; maintain audit-ready processes and robust internal controls.Manage plan documentation and communication (plan letters, policies/FAQs, rollout materials) to ensure clarity and trust among representatives and managers.Conduct compensation performance reviews monthly and quarterly; identify unintended outcomes and drive continuous improvements.

Who Are We?Postman is the foremost API platform globally, utilized by over 45 million developers and 500,000 organizations, including 98% of the Fortune 500. We empower developers worldwide to construct an API-first ecosystem by simplifying every stage of the API lifecycle and enhancing collaboration, allowing users to create superior APIs more efficiently.Our headquarters is in San Francisco, with additional offices in Boston, New York, Austin, Tokyo, London, and Bangalore—where Postman was founded. As a privately held company, we are proud to have received funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Discover more at postman.com or connect with us on X via @getpostman.P.S: We highly recommend exploring The "API-First World" graphic novel to gain deeper insights into our vision at Postman.The OpportunityAs Postman embarks on its next growth phase, we are innovating our marketing organization to encompass developer audiences, product-led growth, and enterprise go-to-market strategies.To facilitate this expansion, we are establishing a cutting-edge marketing infrastructure that integrates:world-class marketing operationsa scalable martech ecosystemlifecycle automation and customer data infrastructurehigh-impact creative productionThe Director of Marketing Operations & Production will lead the team responsible for driving this system and will report directly to the Head of GTM Operations.This pivotal role will collaborate closely with Marketing leadership, Sales and Customer Success Operations, GTM Systems, and Postman’s GTM Strategy and Business Intelligence teams to ensure that marketing initiatives yield measurable revenue impacts.

Who Are We?Postman is the premier API platform globally, embraced by over 45 million developers and 500,000 organizations, including 98% of the Fortune 500. We empower developers and professionals worldwide to construct an API-first ecosystem by simplifying every aspect of the API lifecycle and enhancing collaboration—allowing users to develop superior APIs more swiftly.Headquartered in San Francisco, Postman boasts offices in Boston, New York, Austin, Tokyo, London, and Bangalore, where our journey began. As a privately held entity, we have garnered investments from esteemed firms such as Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Discover more at postman.com or connect with us on X via @getpostman.P.S: We highly recommend reading The 'API-First World' graphic novel to grasp our broader vision at Postman.The MissionEstablish the operational framework that empowers Postman’s field organization to maximize revenue. The Field Operations team underpins the infrastructure behind Postman’s Sales, SDR, and Partner divisions—ensuring clarity in pipeline visibility, robust forecasting, and scalable operational processes. This pivotal role integrates with the revenue organization, transforming go-to-market strategies into actionable operations.The OpportunityAs Postman amplifies its enterprise and global sales initiatives, the intricacy of our revenue organization escalates.We seek a Head of Field Operations to architect and oversee the operational systems that support:Sales planning and territory strategyPipeline management and forecastingSDR productivity and pipeline developmentPartner ecosystem operationsThis position collaborates closely with Sales leadership, Marketing Operations, Customer Success Operations, GTM Systems, and our GTM Strategy team to ensure our field teams possess the necessary infrastructure for efficient revenue growth. The role reports directly to the Head of GTM Operations.What You’ll OwnSales OperationsDirect the operational strategy that supports Postman’s global sales organization.Key Responsibilities Include:Designing territory and quota planningImplementing pipeline management frameworksEnhancing forecasting accuracy

Prolific creates the human data infrastructure essential for AI development. As AI technologies become more uniform, the value and uniqueness of human-generated data set Prolific’s products and models apart. Role overview The Deal Desk Lead, based in San Francisco, takes ownership of structuring and finalizing complex agreements involving AI data, evaluation projects, and managed services. This role acts as a bridge across Sales, Product, Customer Success, and Operations, ensuring that each deal aligns with Prolific’s financial goals, operational processes, and platform capabilities. What you will do Partner with Account Executives and Solutions Consultants to craft pricing models and delivery strategies for strategic and enterprise-level deals. Convert customer requirements into clear, actionable commercial proposals, outlining scope of work, delivery assumptions, and packaging options such as usage-based, subscription, or managed services. Create and refine guidelines to accelerate deal cycles, improve win rates, and maintain healthy margins. Location This role is based in San Francisco.

Who Are We?Postman stands as the premier API platform globally, embraced by over 45 million developers and 500,000 organizations, including an impressive 98% of the Fortune 500. We empower developers and professionals worldwide to cultivate an API-first future by refining every aspect of the API lifecycle and enhancing collaboration—allowing users to build superior APIs more efficiently.Headquartered in San Francisco, Postman also has offices in Boston, New York, Austin, Tokyo, London, and Bangalore, where it was originally established. As a privately owned entity, we are backed by esteemed investors such as Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. For more details, visit postman.com or connect with us on X via @getpostman.P.S: We recommend exploring The "API-First World" graphic novel to gain deeper insights into our vision at Postman.The OpportunityWith millions of developers and thousands of enterprises in our customer base, we are committed to scaling operational systems that enable our Customer Success teams to navigate the customer lifecycle with precision and clarity.The Director of Customer Success Operations will architect the operational frameworks that support our post-sales organization, reporting directly to the Head of GTM Operations.What You’ll DoCustomer Lifecycle InfrastructureDesign scalable processes to facilitate the entire customer lifecycle, covering:OnboardingAdoption and engagementExpansion opportunity identificationRetention and churn managementCustomer Systems & ToolingOversee the operational systems that underpin the Customer Success organization, including:CS platformsCRM workflowsProduct usage integrationsLifecycle segmentation infrastructureCollaboration with the GTM Systems team to ensure seamless data integration across systems.Customer Data & Health FrameworksEstablish systems that enable Postman to assess customer engagement and risk. You will develop frameworks for:Customer health scoringLifecycle managementRisk assessment and mitigation

About Us:Lunar is an innovative technology firm operating in stealth mode, dedicated to creating a transformative software platform designed for health systems. Our mission is to revolutionize healthcare through advanced, AI-driven software that empowers hospitals to provide exceptional care to their patients. Our platform is the foundational backbone of current health systems, enhancing both clinical and operational workflows at scale with the pioneering AI-native hospital information system.This next-generation platform represents a comprehensive rebuild of the information infrastructure supporting health systems. From doctors and nurses to pharmacists, lab technicians, coders, billers, and patients, Lunar’s software enhances every aspect of healthcare delivery. We envision our mission as the moon landing of healthcare — a groundbreaking endeavor that many deem impossible.Backed by leading venture capital firms from Silicon Valley, we value the strength of a compact, high-performance team comprising seasoned professionals working at the height of their capabilities. We seek individuals who are passionate, inquisitive, possess sound judgment, and are committed to delivering the best work of their careers.We are in search of a Business Operations Analyst to lead impactful projects aimed at enhancing efficiency and scalability across Lunar. Join us in optimizing processes, enriching decision-making with data-driven insights, and shaping the operational framework of a rapidly expanding healthcare technology firm.In the next six months, you will have the opportunity to:Lead High-Priority Projects: Take charge of essential initiatives that will define Lunar’s operational strategy, ensuring effective scaling while upholding execution excellence.Enhance Business Operations: Play a pivotal role in developing and expanding Lunar’s operational infrastructure, ensuring the implementation of appropriate processes, systems, and insights to facilitate rapid growth.Foster Third-Party Partnerships: Build and maintain relationships with key external partners, including hospital vendors, service providers, and integration partners.Innovate Processes: Identify and implement opportunities to refine and streamline business operations, utilizing first-principles thinking and creative problem-solving to achieve significant improvements.

About NumeralAt Numeral, we are revolutionizing the tax compliance landscape for digital businesses. Navigating through a complex web of regulations across 47 states and over 50 countries can be overwhelming, and we are here to lift that burden, allowing teams to concentrate on their core missions.As the largest and fastest-growing AI-native tax solution, Numeral was founded in 2023 and has successfully secured over $57M in funding from notable investors such as Benchmark, Mayfield, and Y-Combinator. With more than 2,500 paying customers, our revenue has more than tripled each year since inception.Your RoleAdvanced Tax Filings: Own and manage complex and specialty tax filings, translating intricate requirements into effective operational processes.Product Operations: Serve as the vital link between our operations team and engineering, identifying opportunities to automate and optimize filing operations within our product.Data & Analytics: Craft SQL queries to derive insights, manipulate datasets, conduct data audits, and ensure exceptional accuracy in data pipelines.AI-Enhanced Work: Leverage tools like Claude Code to enhance problem-solving, automate workflows, and boost your operational efficiency.General Problem-Solving: Tackle any challenges that arise, addressing unoptimized processes today so that our software can automate them tomorrow.What We’re Looking ForExperience: 1 to 3 years in an analytical, operations, data, or product-related role.Technical Skills: Proficient in SQL, with a strong ability to manage and interpret complex datasets.AI Enthusiast: Experience with (or a keen interest in using) AI tools like Claude Code to enhance productivity.Resourceful Innovator: Thrive in a high-autonomy, early-stage startup environment and be ready to advance our goals every single day.Location: Must be based in or willing to relocate to San Francisco.BenefitsCompetitive salary and equity - share in the success of Numeral.Flexible working arrangements and comprehensive health benefits.

Role Overview Cartesia is seeking a contract Data Quality Operations Analyst to join the team at its San Francisco headquarters. This position plays a central part in maintaining accurate and reliable data across company operations. What You Will Do Monitor and uphold data integrity throughout different operational areas Work closely with teams across the company to spot and resolve data discrepancies Develop and refine processes that improve data quality Apply analytical skills to support data-driven decisions within the organization Location San Francisco, CA (Headquarters)

Join Windfall as a Product Operations Analyst, reporting directly to our VP of Product at our San Francisco headquarters. Collaborate with engineering, data science, and customer success teams to enhance internal processes, conduct analyses, and craft presentations that effectively communicate your findings to stakeholders.This position provides an excellent opportunity to hone your analytical skills while working alongside a talented team of Analysts, Data Scientists, and Engineers. Your contributions will generate meaningful insights that empower non-profits to surpass their donation targets and enable commercial companies to maximize their marketing ROI.At Windfall, we aim to transform how organizations leverage people data. We uphold our core values: (1) Communicate effectively; (2) Operate transparently; (3) Provide leverage instead of merely optimizing; (4) Make a daily impact; and (5) Act with integrity and trust.

Join Anthropic as a key member of our Finance & Strategy team, focusing on Deal Operations in the Americas. In this dynamic role, you will collaborate with cross-functional teams to streamline processes, enhance financial strategies, and support decision-making through data-driven insights. Your contributions will directly impact our growth trajectory and ensure we maintain our commitment to ethical AI development.

About UsPostman stands as the premier API platform globally, empowering over 45 million developers and 500,000 organizations, including 98% of the Fortune 500. Our mission is to facilitate the creation of an API-first world by simplifying the API lifecycle and enhancing collaboration, allowing users to develop superior APIs more efficiently.Headquartered in San Francisco, Postman operates offices in Boston, New York, Austin, Tokyo, London, and Bangalore. As a privately held company, we receive backing from notable investors such as Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Discover more at postman.com or connect with us on X via @getpostman.We encourage you to explore The "API-First World" graphic novel to gain insights into our vision and objectives at Postman.The RoleAt Postman, we prioritize our customers above all. Our Customer Education team plays a vital role in guiding our users through their Postman journey by developing educational programs that enhance adoption, empower developers, and streamline the customer experience.We are searching for a Technical Trainer who is dynamic, enthusiastic, and skilled in leading customer workshops and training sessions for our enterprise clients, both in-person and virtually. The ideal candidate will have substantial experience with Postman and a proven track record in training large organizations. You will lead Instructor-Led Training (ILT) modules catering to diverse user roles, industries, and skill levels while continuously enhancing training design and delivery with a customer-centric approach.ResponsibilitiesCreate and conduct training sessions that enable customers to utilize Postman effectively.Develop educational materials, such as demonstrations and in-product exercises, to assist customers and internal teams in mastering Postman.Collaborate closely with product, customer success, sales, and support teams to align training programs with product updates and customer needs.Contribute to the development of internal tools to enhance interactive training sessions.Stay informed on product updates and new features to ensure training content is current and relevant.QualificationsA minimum of 6 years of experience in enterprise training.At least 3 years of experience in using Postman and conducting training for large organizations.

Fastly is looking for a Deal Desk Manager to help shape and support the deal process. This position partners with sales, finance, and operations teams to keep deals moving smoothly and efficiently. Role overview The Deal Desk Manager focuses on improving how deals are structured and closed. The role involves guiding pricing decisions, supporting negotiations, and refining workflows to make the customer experience better. Collaboration across departments is central to this work. What you will do Work with sales, finance, and operations to streamline deal processes Advise on pricing strategies and support negotiations Identify ways to optimize workflows and help drive revenue growth Requirements Experience supporting sales teams and managing deal operations Strong understanding of pricing and negotiation practices Ability to work well with multiple departments

Join Rockstar, a rapidly expanding technology-driven company reshaping how global talent operates in the U.S. We are dedicated to supporting the world’s brightest minds in the startup and tech sectors, emphasizing innovation, operational excellence, and customer impact. Our team is passionate about startups, founders, and technology, especially in dynamic fields like artificial intelligence, robotics, biotech, manufacturing, and aerospace.The Product Operations Analyst role is crucial for optimizing product development and delivery processes, enabling our company to swiftly meet the needs of top talent in the startup and technology landscapes. This role acts as the linchpin that empowers legal and sales teams to act quickly while ensuring the precision necessary to make a substantial impact on our customers’ lives.You may be an ideal candidate if:- You have operational experience, particularly in a startup environment, showcasing your ability to learn new skills and collaborate cross-functionally.- Attention to detail is one of your core strengths, particularly in designing and identifying processes.- You are eager to learn about building and utilizing new AI-driven technology products and automating processes, with a specific interest in business immigration and visa preparation.- You demonstrate high agency, particularly in managing independent projects.- Successful candidates are likely to be those who are passionate about startups, founders, and technology—especially in rapidly evolving fields—and who possess a strong customer service orientation.While prior immigration experience or a legal background is not essential, we welcome candidates who can display the necessary skills, with previous startup experience being a plus.Culture- Our company is technology-led, continually questioning, “How can this be made faster, simpler, easier?”- The work environment minimizes meetings, operating in weekly sprints with team-wide meetings scheduled only on Mondays and Fridays. Team members are trusted to manage their own time effectively.- We value low-ego, high-throughput individuals who contribute positively to the team dynamic.- There is a strong focus on detail and delivering “finished work”—whether it’s a project, document, or code, it is made to perfection.- Our team asks “why” daily, constantly seeking to improve processes and encouraging feedback.- We have a genuine interest in startups, technology, and enabling global talent to thrive in the U.S.Responsibilities:Primarily, this role will support customers' visa application journeys, including: