company

AI Project Manager

weekday-1Bengaluru, Karnataka, India
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Required Qualifications & Experience5–8 years of experience managing CRM, ticketing, or SaaS platform implementation projects. Bachelor’s degree in Engineering (B. E./B. Tech.), preferably in Computer Science or a related field. Proven experience in delivering software implementations in B2B/B2C SaaS, consulting, or IT services settings. Strong techno-functional knowledge of APIs, integrations, and enterprise software platforms. Hands-on experience with project tracking and issue management tools such as Jira. Familiarity with AI, automation, and digital transformation initiatives is essential. Project management certifications (PMP, CSM, PRINCE2) are highly preferred.

About the job

This position is for one of Weekday's esteemed clients.

We are seeking an experienced AI Project Manager to oversee the comprehensive delivery of technology and CRM-focused projects for various clients. The ideal candidate will possess a strong sense of ownership, demonstrate maturity in client interactions, and excel at aligning business needs with cutting-edge SaaS and AI-enhanced solutions.

Key Responsibilities

  • Direct and manage the complete delivery of CRM and AI-based platform implementation projects for multiple clients.
  • Comprehend client business objectives to ensure that technology solutions fulfill both functional and operational requirements.
  • Lead project planning, execution, and coordination to achieve results within the established scope, budget, and timelines.
  • Develop and maintain essential project documentation, such as BRD, SOW, project plans, schedules, and resource allocation.
  • Monitor project milestones, deliverables, and dependencies, ensuring timely execution.
  • Identify project risks, issues, and dependencies; proactively mitigate and escalate to stakeholders as needed.
  • Conduct regular project reviews to ensure quality, consistency, and adherence to delivery standards.
  • Ensure compliance with established project management methodologies and quality frameworks.
  • Serve as the primary contact for clients, providing regular updates, progress reports, and follow-ups.
  • Work collaboratively with cross-functional technical and non-technical teams to facilitate smooth execution.
  • Translate client requirements into clear, actionable inputs for engineering and product teams.
  • Exhibit high ownership and proactive communication, establishing yourself as a trusted advisor to clients.
  • Stay updated with trends in AI, automation, and modern SaaS, contributing to conceptual discussions regarding solutions.

About weekday-1

weekday-1 is a dynamic consultancy dedicated to driving innovation through technology solutions. We partner with businesses to implement state-of-the-art solutions that enhance operations and improve customer satisfaction.

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