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AI Project Manager at Weekday-1 | Bengaluru

weekday-1Bengaluru, Karnataka, India
On-site Full-time

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Experience Level

Manager

Qualifications

Required Qualifications:5–8 years of experience in managing CRM, ticketing, or SaaS platform implementation projects. Bachelor’s degree in Engineering (B. E./B. Tech.), preferably in Computer Science or a related field. Proven experience in delivering software implementations in B2B/B2C SaaS, consulting, or IT service settings. Strong techno-functional knowledge of APIs, integrations, and enterprise software platforms. Proficient in project tracking and issue management tools such as Jira. Familiarity with AI, automation, and digital transformation initiatives is essential. Project management certifications (PMP, CSM, PRINCE2) are highly desirable.

About the job

Join our dynamic team as an AI Project Manager!

With a minimum of 5 years of experience, you will play a crucial role in leading the delivery of innovative technology and CRM-driven projects for our esteemed clients. This position demands a strong sense of ownership, exceptional client relationship skills, and the ability to align business objectives with cutting-edge SaaS and AI solutions.

Your Responsibilities:

  • Oversee the complete delivery of CRM and AI-driven platform implementation projects for diverse clients.
  • Comprehend client business goals and ensure that our technological solutions fulfill both functional and operational needs.
  • Direct project planning, execution, and coordination to achieve goals within predetermined scope, budget, and schedule.
  • Generate and maintain vital project documentation, including Business Requirement Documents (BRD), Statements of Work (SOW), project plans, and schedules.
  • Monitor project milestones, deliverables, and dependencies to ensure timely completion.
  • Identify and address project risks and issues proactively, escalating to stakeholders as necessary.
  • Conduct regular reviews to maintain quality, consistency, and adherence to delivery standards.
  • Ensure compliance with established project management methodologies and quality frameworks.
  • Act as the main point of contact for clients, providing regular updates, progress reports, and follow-ups.
  • Collaborate effectively with cross-functional teams to facilitate seamless execution.
  • Translate client needs into clear, actionable directives for engineering and product teams.
  • Exhibit strong ownership and proactive communication, establishing yourself as a trusted advisor to clients.
  • Stay abreast of developments in AI, automation, and modern SaaS trends to contribute to conceptual solution discussions.

About weekday-1

Weekday-1 is committed to delivering innovative technology solutions that empower businesses. Our team is dedicated to driving success through strategic project management and cutting-edge technology.

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