About the job
Aircall develops an AI-powered customer communications platform that serves over 22,000 companies worldwide. The platform brings together voice, SMS, WhatsApp, and AI features to help teams increase revenue, resolve issues quickly, and scale customer-facing operations. With headquarters in Paris and offices in London and other major cities, Aircall continues to expand its reach and invest in AI innovation.
The company values customer satisfaction, data-driven decisions, and meaningful results. Ownership, ongoing learning, and collaboration are central to the team culture. People who thrive at Aircall appreciate making a tangible impact within a supportive, team-focused setting.
Role overview
The AI Productivity Engineer joins the Engineering Productivity (EngProd) team in the London office. The focus is on building and deploying AI-powered tools that streamline engineering workflows. Day-to-day work includes reducing friction, automating repetitive engineering tasks, and integrating intelligent solutions into routine activities.
This position is not research-oriented or customer-facing. Instead, the emphasis is on delivering practical, production-ready AI systems that engineers use internally. The tools and systems developed will directly improve engineering efficiency across the organization.
This role fits someone who enjoys creating reliable systems that others depend on, with a focus on long-term value over following short-lived trends.

