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AI Product Manager - Implementation and Onboarding

Saris AISan Francisco
On-site Full-time

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Experience Level

Experience

Qualifications

Minimum of 5 years' experience in product management or implementation, ideally in AI-focused roles within banking or credit unions. Strong understanding of banking operations and customer workflows. Proven ability to lead complex projects and manage cross-functional teams. Exceptional analytical skills to assess product performance and ROI. Strong interpersonal skills for effective stakeholder engagement.

About the job

About Saris AI

At Saris AI, we are pioneering the future of work within the banking sector from our innovative bases in San Francisco and Montreal. Our applied AI startup is tackling an unprecedented $100 billion annual challenge, which is rapidly expanding, by pushing the limits of multi-turn AI agent systems.

Our mission is to address complex automation challenges that necessitate long-context reasoning, tool orchestration across legacy systems, and stringent compliance protocols—where solutions are not yet defined.

With a proven track record, we've successfully deployed real agents that manage actual customer workflows. As we expand our customer base and scale our operations, we seek highly technical individuals eager to make a significant early impact.

The Role

We are in search of a dynamic AI Product Manager specializing in Implementation and Onboarding to spearhead AI transformation initiatives in the back offices of banks and credit unions. You will be responsible for guiding customers through their transformation journeys, from initial scoping to full AI deployment, ensuring seamless execution and optimal return on investment. This role merges client-facing collaboration with product-centric documentation and delivery.

This position encompasses both customer engagement and product scoping.

Your Mission Includes

  • Overseeing onboarding and implementation across customer departments, ensuring that timelines, scopes, and expectations are synchronized.
  • Conducting discovery calls to identify use cases, edge cases, and integration requirements.
  • Drafting product scoping documents and comprehensive blueprints for agentic AI workflows.
  • Engaging with executive stakeholders, offering clear and compelling insights on how Agentic AI contributes to measurable ROI and transforms operations on a large scale.
  • Collaborating with cross-functional teams including sales, customer success, and product to guarantee customer satisfaction.

Who You Are

  • 5+ years of experience in implementation, product management, consulting, or enterprise onboarding—preferably with AI products in the banking or credit union sector.
  • Domain experience within the U. S. banking or credit union landscape.
  • Proficient in workflow mapping, use case identification, and translating client needs into product specifications.
  • Excellent communication skills to convey technical concepts effectively to diverse stakeholders.

About Saris AI

Saris AI is an innovative applied AI startup located in San Francisco and Montreal, dedicated to transforming the banking industry through cutting-edge technology. By addressing the pressing challenges of automation and AI implementation, we aim to reshape the future of work and enhance operational efficiencies within financial institutions.

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