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AI Operations Specialist at Bretton AI | San Francisco

Bretton AISan Francisco, CA
On-site Full-time

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Experience Level

Entry Level

About the job

Join Bretton AI: Revolutionizing Financial Security

Bretton AI stands as the forefront AI agent platform dedicated to transforming the financial services sector. Trusted by industry leaders such as Robinhood, Mercury, and Gusto, we specialize in automating essential functions, primarily focusing on anti-money laundering and counter-terrorism investigations.

With over $95 million raised from prestigious investors like Greylock, Y Combinator, and Thomson Reuters Ventures, our headquarters is located in the vibrant heart of downtown San Francisco. Our exceptional team hails from renowned organizations like SpaceX, Google, Netflix, Stripe, and Plaid, bringing a wealth of experience and expertise.

The Opportunity

We are on the lookout for a meticulous and analytical individual to enhance our AI Operations team. In this pivotal role, you will be at the forefront of ensuring peak performance of our AI agents, empowering banks and fintechs in their fight against financial crime on a large scale. Your responsibilities will include quality monitoring, feature testing, and direct collaboration with engineering and our clients to maintain optimal platform performance.

This is a unique chance to gain insight into the functioning of cutting-edge AI systems in a production environment while making a significant contribution to global financial security.

Your Responsibilities

  • Perform quality assessments of AI agents to meet compliance standards for banking and fintech sectors.
  • Evaluate new features and custom logic prior to their deployment for clients.
  • Analyze case data to uncover patterns, identify issues, and propose improvement opportunities.
  • Collaborate with engineering teams to understand and assess the effects of system modifications.
  • Acquire knowledge of advanced AI monitoring methodologies, including performance drift detection and human scoring pipelines.
  • Provide operational insights and recommendations to our largest clients.
  • Partner with product and engineering teams to translate operational findings into actionable platform enhancements.

Path to Success

  • Month 1: Gain mastery of our AI platform and familiarize yourself with complex compliance workflows by shadowing seasoned team members and conducting initial case reviews.
  • Month 2: Assume responsibility for operational support for major client implementations, executing comprehensive quality evaluations and collaborating with engineering to enhance system performance.
  • Ongoing: Become the principal authority on AI operations, executing critical reviews that significantly influence product development and client success.

About Bretton AI

Bretton AI is the leading AI agent platform in the financial services industry, driving innovation and trust through automation. Our solutions focus on crucial areas like anti-money laundering and counter-terrorism, making financial transactions safer for everyone.

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