companyMindex logo

Agentforce Engineer - Hybrid

MindexRochester, New York, United States
Hybrid Full-time $75K/yr - $100K/yr

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Experience

Qualifications

Key Responsibilities:Design, develop, and troubleshoot low code platform and AI solutions. Develop, test, deploy, maintain, and enhance software to fulfill business requirements. Create, design, and test software solutions. Implement clearly defined program changes as needed. Contribute to estimation processes for user stories based on business specifications and designs. Adhere to and assist in the enhancement of SDLC standards and CD/CI procedures to ensure uniformity. Track progress against task estimates and communicate status effectively. Provide technical support and troubleshooting for applications across various environments. Maintain existing codebase, monitoring for issues in non-production environments. Requirements:Bachelor's Degree in a Computer-related field or equivalent experience (1-2 years). Familiarity with low code AI and workflow platforms such as Salesforce Agentforce, Sierra, and Cresta is preferred. Experience in large customer service and call center settings is a plus. Eagerness to quickly learn and adapt to new platform solutions is preferred. Proficiency in one or more programming languages. Strong troubleshooting and problem-solving skills are preferred. Background in Quality Assurance is preferred. Knowledge in Information Technology is preferred. Innovative thinking is preferred. Effective planning skills are preferred. Excellent communication skills with the ability to collaborate with both business and technical teams are preferred. Experience in Software Engineering is preferred. Familiarity with User Acceptance Testing (UAT) is preferred. Understanding of Systems Development Life Cycle is preferred. Knowledge in data and software governance is preferred. Ability to gather and interpret business requirements is preferred. Experience in business process improvement is preferred. Knowledge of user stories is preferred. Experience in providing technical support is preferred. Background in Computer Science is preferred. Familiarity with Agile Methodology is preferred. Experience with Application Programming Interfaces (API) is preferred.

About the job

Mindex, a leading product and services company with over three decades of experience, excels in delivering innovative software and product solutions. Our expertise lies in agile software development, cloud professional services, and the development of unique, in-house products.

We take pride in our ability to build robust platforms such as SchoolTool, Advanced Analytics, and our Integrations Platform from scratch, providing us with valuable experience in designing, developing, supporting, and scaling modern software solutions in real-world scenarios.

Recognized as the #1 Software Developer in the 2025 RBJ Book of Lists and ranked #80 in the Rochester Chamber Top 100 Companies, we are constantly looking for talented individuals who are eager to make a difference. Are you ready to be part of our dynamic team?

About Mindex

Mindex is a renowned software development company with a legacy of over 30 years, committed to creating cutting-edge software solutions and platforms. Our innovative spirit and dedication to excellence have established us as a top player in the industry, making a positive impact in the technology landscape.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.