Agent Experience Engineer

Role overview Notion Labs Inc. seeks a Software Engineer for the Collections Experience team in San Francisco, California. The main focus is on making it easier and more engaging for users to organize and interact with content on the Notion platform. What you will do Design and build new features that improve how collections work and feel for users. Refine current processes to streamline content management and access. Work with engineering, design, and product teams to deliver updates that enhance the platform. Collaboration This role involves frequent teamwork with colleagues from a range of disciplines. Contributions include sharing ideas, reviewing work, and helping develop new features from initial concept through launch.

About Collective:At Collective, we're on a transformative journey to revolutionize the way independent professionals operate. Our innovative technology, combined with a dedicated team of advisors, enables our members to attain financial self-sufficiency by streamlining processes such as business incorporation, accounting, bookkeeping, tax services, and community access—all within a unified platform. We empower freelancers to harness the same tax advantages as large corporations, allowing them to devote their energy to what they love instead of paperwork.Featured by prominent media outlets including Forbes, Business Insider, Yahoo, Bloomberg, Financial Times, and TechCrunch, we are supported by renowned investors such as General Catalyst, Sound Ventures (Ashton Kutcher and Guy Oseary), QED Investors, Google's Gradient Ventures, and Expa, who have backed legendary companies like YouTube, Substack, Twitch, Box, Hims, Instacart, and Lyft.Role Overview:We are seeking a Senior Software Engineer to enhance and innovate the core product experiences that drive Collective's member platform. This role offers significant ownership across the entire tech stack, collaborating closely with Product, Design, and Operations teams to deliver promptly and iterate based on genuine customer feedback. You will leverage cutting-edge AI tools and agent-based workflows to speed up development, enhance code quality, and unlock new product functionalities. This position is perfect for engineers who prioritize outcomes over tasks and view AI as an integral component of modern software development.Key Responsibilities:Take full ownership of features—identify problems, craft solutions, deploy, and refine until optimal.Deliver high-quality, user-centric product experiences across both frontend and backend systems.Collaborate with Product and Design teams to translate ambiguous challenges into straightforward, effective solutions and implement them.Utilize AI-driven development tools (code generation, copilots, agent workflows) to enhance efficiency and reduce manual tasks.Identify and integrate AI features into the product that significantly enhance the member experience.Continuously ship updates, monitor what you build, and use user behavior and feedback to inform subsequent iterations.Make informed system design choices that balance speed, scalability, and maintainability—taking ownership of the tradeoffs involved.Enhance developer workflows through automation, internal tools, and AI-assisted processes.

About the TeamJoin the innovative Workload Networking team at OpenAI, where we develop cutting-edge collective communication frameworks that power our most extensive training initiatives. Our team leverages advanced C++ and CUDA technologies to explore pioneering collective communication strategies, maximizing the efficiency of our flagship models on custom-built supercomputers.The models we create are vital to the advancement of AI research at OpenAI and across the industry. We continuously integrate insights from our diverse research community into our training architecture.About the RoleAs a Software Engineer specializing in Networking, you will play a crucial role in designing and implementing tailored networking collectives that are seamlessly integrated into our training pipeline.We seek candidates with a solid foundation in performance-critical low-level software development. Familiarity with collective communication principles is a valuable asset.This position is located in San Francisco, CA, and follows a hybrid work model, requiring three days in the office per week, with relocation support available for new hires.Your Responsibilities Include:Collaborating with ML researchers to design and implement high-performance collective operations in C++ and CUDA.Optimizing our extensive training jobs to fully leverage various network transport technologies utilized in our supercomputers.Conducting simulations to guide the design of future supercomputer networks.Ideal Candidates Will:Have experience developing distributed algorithms utilizing RDMA.Be proficient in writing low-level, performance-sensitive code for CPUs and/or GPUs.Possess knowledge of network simulation methodologies.About OpenAIOpenAI is at the forefront of AI research and deployment, dedicated to ensuring that general-purpose artificial intelligence is a benefit to all of humanity. We challenge the limits of AI capabilities and strive to deploy these technologies safely through our innovative products. Our mission is rooted in creating AI responsibly, with a focus on safety and the diverse needs of humanity. We value varied perspectives and experiences to enrich our endeavors.We are proud to be an equal opportunity employer, committed to inclusivity and diversity in the workplace.

Join Whatnot as a Software Engineer focused on inventory experience, where you will play a crucial role in enhancing our inventory management systems. You will collaborate with a dynamic team to build scalable solutions that improve the user experience and streamline operations.In this position, you will apply your technical skills to develop robust applications, implement best practices in software design, and contribute to our mission of delivering exceptional service to our users.

Join Whatnot, a dynamic platform revolutionizing the way collectors connect and trade. We are seeking a passionate Software Engineer focused on Customer Experience to enhance our user interface and optimize our customer interactions. In this role, you will collaborate with cross-functional teams to design and implement scalable solutions, ensuring a seamless experience for our users.

Join Whatnot, a vibrant and innovative platform revolutionizing the way people buy and sell collectibles and unique items. As a Software Engineer specializing in Customer Experience (CX), you will play a crucial role in enhancing our user interfaces and overall customer satisfaction. Your expertise in software development will help us deliver exceptional experiences to our users, ensuring they feel engaged and valued throughout their journey on our platform.

Join us at datacurve as we innovate a gamified developer platform that empowers thousands of engineers to create high-fidelity datasets, advancing the frontiers of large language models (LLMs). In this pivotal role, you will oversee the entire technical lifecycle of our data pipelines—from collaborating with partner labs to establish new data formats, to delivering the essential tools, environments, documentation, and quality assurance processes that bring these formats to life at scale.Key ResponsibilitiesLead Projects End-to-End: Take ownership of projects from initial prototyping through to ongoing maintenance and iterative improvements based on user feedback.Oversee Developer Experience Pipelines: Develop and prototype tools for capturing new data formats, transitioning to a production workflow, and refining the developer experience.Champion Developer Experience: Produce clear and concise guidelines and documentation to empower our contributors and ensure the quality of project inputs.Quality Assurance & Governance: Establish and manage quality standards for your projects, which includes training content reviewers to ensure data consistency and accuracy. Implement automated checks, evaluation harnesses, and workflows to meet data quality benchmarks.Continuous Improvement: Monitor systems, troubleshoot issues, and enhance reliability, latency, and contributor success rates.Occasional ResponsibilitiesDefine Innovative Data Formats: Collaborate with frontier lab researchers to create specifications and design schemas, metadata, and versioning for new formats.Develop Tools and Environments: Deliver tools, sandboxes, command-line interfaces (CLIs), and instrumentation to streamline contribution processes.

Join Whatnot as a Software Engineer focused on enhancing our Inventory Experience. In this role, you will leverage your technical skills to develop cutting-edge solutions that streamline inventory management and enhance user satisfaction. Collaborate with cross-functional teams to design, build, and optimize our inventory systems.

About MagicalMagical is a cutting-edge automation platform harnessing advanced AI to transform the healthcare landscape. We provide AI agents that are not just theoretical but are proven to work effectively in real-world scenarios.Our vision is to create 'AI employees' that streamline tedious, repetitive tasks that hinder productivity. With healthcare being a $4 trillion sector mired in administrative hurdles, we focus on automating critical processes such as claims processing, prior authorizations, and eligibility checks, allowing healthcare providers to prioritize patient care.Our TractionThe transition to agentic automation in healthcare is unavoidable, and we are at the forefront of this movement:Rapid revenue growth as clients expand their use of our solutions beyond initial workflows.7-day proof-of-concept implementations that showcase real value quickly, in contrast to industry norms that often take months.Self-healing automations that maintain production-grade reliability at scale, where many competitors struggle to deliver.Unlike many AI firms that make grand promises, we deliver dependable solutions that yield quantifiable results. Our company is backed by notable investors Greylock, Coatue, and Lightspeed, with a total of $41 million raised. Our founder, Harpaul Sambhi, is a seasoned entrepreneur who successfully sold his previous venture to LinkedIn.About the RoleAs the Software Engineering Manager for the Builder Experience team, you will lead and expand a talented group of engineers dedicated to optimizing our user-facing interfaces that simplify agent configuration.You should possess a deep passion for management and derive satisfaction from fostering the professional growth of your engineers. Your technical expertise will empower you to navigate intricate architectural discussions and convert complex technical challenges into effective business strategies. In this position, you will be the vital link between our product vision and its technical realization.This role requires a hybrid work model with 2 days per week in our San Francisco office.

Discord serves over 200 million users monthly for a multitude of reasons, with a primary focus on gaming. An impressive 90% of our user base engages in gaming activities, collectively spending 1.5 billion hours on thousands of unique titles via Discord each month. Our platform holds a pivotal role in the future of gaming, as we strive to enhance the social experience of connecting with others before, during, and after gameplay.At Discord, we are dedicated to improving the gaming experience by fostering connections among players. Collaborating directly with developers and communities, we are creating innovative ways for users to interact and enjoy their gaming sessions. We believe that gaming is more enjoyable with friends, and we are committed to providing the tools and features necessary for developers to enrich these experiences. Our engineering culture emphasizes teamwork and collaboration, and we invite you to be a part of this journey!

Discord is a vibrant platform with over 200 million monthly active users, primarily used for gaming. More than 90% of our community engages in gaming activities, contributing to an astounding 1.5 billion hours spent on thousands of games via Discord each month. As we look to the future of gaming, we are committed to enhancing the experience for users by facilitating better communication and social interaction before, during, and after gaming sessions.As a Staff Software Engineer on the Safety Experience team, you will take on a pivotal role as a technical leader, driving significant business impact through the autonomous delivery of large and complex projects. Your responsibilities will include designing and building features and systems that mitigate harmful activities while ensuring compliance with regulatory standards. This role demands not only deep technical acumen but also the ability to amplify your team's capabilities by fostering engineering excellence, making informed technical decisions, and contributing actively to code development. You will collaborate across various functions to establish the technical framework for safety initiatives that safeguard hundreds of millions of Discord users. This position reports directly to the Engineering Manager of Safety Experience.

Join Handshake as a Staff Software Engineer focused on enhancing consumer experience. In this pivotal role, you'll leverage your expertise to design and develop innovative software solutions that elevate user engagement and satisfaction. Collaborate closely with cross-functional teams to implement best practices and ensure a seamless user journey across all platforms.

Join our dynamic team at Databricks as a Senior Software Engineer specializing in Customer Experience Intelligence (CXI). In this role, you will be at the forefront of shaping and enhancing customer interactions through innovative software solutions. Your expertise will drive the development of tools that empower our clients to leverage data for superior customer engagement.

About UsPomelo Care is a pioneering force in evidence-based healthcare tailored for women and children. We provide individualized, top-tier clinical interventions across various stages of care—from reproductive health and pregnancy to pediatric care and hormonal health management during perimenopause and menopause. Our model ensures 24/7 multispecialty care that addresses the critical medical, behavioral, and social factors influencing health outcomes. We collaborate with payers, employers, and providers to broaden access to quality healthcare across the nation.Our engineering team powers our virtual care platform by developing AI-driven solutions that revolutionize care delivery, creating outstanding experiences for both patients and clinicians. If you are enthusiastic about leveraging technology to make a meaningful impact, we would love to connect with you.As a remote-first organization, we maintain vibrant offices in New York City and San Francisco, where our New York office fosters a strong in-person culture, while our San Francisco office is available for collaborative work.

Discord connects over 200 million users each month for various purposes, but a common theme is the love for video gaming. With over 90% of our users engaged in gaming, collectively spending 1.5 billion hours on our platform each month, Discord is key to shaping the future of gaming. Our mission is to enhance the experience of chatting and socializing before, during, and after gaming sessions.As a Senior Software Engineer on the Safety Experience team, you will play a pivotal role in creating a safer environment for our vast user base. You will spearhead the design, development, and maintenance of features that safeguard users from harmful activities while ensuring compliance with regulations. The work you do is vital for the growth and integrity of Discord, reporting directly to the Engineering Manager of Safety Experience.

Role overview The Senior Software Engineer II for Developer Experience at Carta will design and build tools and systems that support engineering teams. The focus is on making workflows more efficient and enabling teams to deliver high-quality products. What you will do Collaborate with cross-functional groups to identify and address challenges in developer workflows Develop and enhance tools that make software development more scalable and intuitive Use software engineering skills to create solutions that improve daily life for engineers Support systems that help Carta teams deliver products aligned with client needs Location This role is based in San Francisco, CA; Santa Clara, CA; or New York, NY.

About Us:At Notion, we empower you to create exceptional tools that support your life's work. In an era filled with countless apps and browser tabs, Notion stands out by offering a unified platform for teams to manage everything seamlessly. Our integrated features connect documents, notes, projects, calendars, and emails, with AI capabilities designed to enhance productivity by automating tasks and delivering insights. Trusted by millions, including industry leaders like Toyota, Figma, and OpenAI, Notion is chosen for its flexibility, efficiency, and cost-effectiveness.We value in-person collaboration, embodying it as a core aspect of our culture. As such, we require all employees to work from our offices on designated Anchor Days: Mondays, Tuesdays, and Thursdays. Specific teams may have additional in-office expectations.About The Role:With millions of users relying on Notion for a fast, reliable, and secure experience, maintaining this trust is paramount. The Developer Experience team is dedicated to architecting, implementing, and scaling the tools and frameworks that empower Notion developers. We are searching for passionate engineers who are eager to overcome engineering productivity challenges, possess a strong empathy for fellow developers, and enjoy effective communication with technical peers. While prior experience in this domain is a plus, the willingness to advocate for developer experience is essential.What You'll Achieve:Collaborate with cross-functional engineering teams to deliver an outstanding developer experience, utilizing tools such as the TypeScript language server, lint tooling, and the Notion CLI to enhance daily workflows.Engage with cutting-edge tooling performance, staying abreast of new developments and evaluating tools within the JavaScript ecosystem to improve developer experience.Work closely with GitHub and our CI systems to ensure swift and secure code merges, targeting a PR CI pipeline completion time of 15 minutes.Take ownership of our development environment and toolchain, contributing to innovative projects across the organization for substantial impact.Skills You'll Need to Bring:A commitment to enhancing developer productivity: You possess a keen interest in empowering engineers to maintain their focus through improved tooling. You critically assess workflows, identifying bottlenecks and opportunities for enhancement.Strong communication skills: Ability to articulate complex ideas clearly and work collaboratively with engineering teams.Proficiency in relevant technologies: Familiarity with TypeScript, Git, CI/CD pipelines, and modern development practices.A proactive learning mindset: Eager to stay updated with industry trends and tools that can enhance developer experience.

Join Quizlet as a Principal Software Engineer to revolutionize the way consumers interact with educational content. In this pivotal role, you will leverage your extensive software engineering experience to design and implement innovative solutions that enhance user experiences. Collaborate with a dynamic team of engineers and product managers to drive product vision and execution.

Collective supports solopreneurs by simplifying the business side of self-employment. The platform combines business formation, accounting, bookkeeping, tax services, and a supportive community, all in one place. With a mix of technology and dedicated advisors, Collective aims to give self-employed professionals access to tax advantages typically reserved for larger companies. This lets members spend more time on their work and less on paperwork. The company has appeared in publications such as Forbes, Business Insider, Yahoo, Bloomberg, Financial Times, and TechCrunch. Collective is backed by investors including General Catalyst, Sound Ventures, QED Investors, Google’s Gradient Ventures, and Expa, firms known for supporting brands like YouTube, Substack, Twitch, Box, Hims, Instacart, and Lyft. Role overview The Product Design Lead will be part of a collaborative Design team based in San Francisco. This position offers both independence and responsibility: shaping design processes, managing projects from concept to completion, and helping to build a diverse team focused on user advocacy. The Product Design Lead will help define the design culture at Collective and contribute to the company’s mission through daily work. What you will do Develop a deep understanding of customer needs, business goals, and the industry landscape to create meaningful product experiences. Set and maintain high standards for visual design and user interaction. Clearly communicate customer and business challenges, exploring multiple solutions through design. Lead the adoption of AI tools and generative design methods to improve ideation, efficiency, and expand product capabilities. Conceptualize, design, launch, and iterate on products that move Collective’s mission forward. Work closely with product managers, engineers, designers, operations, sales, and marketing to deliver thoughtful, scalable experiences. Balance speed and quality, making informed decisions about design trade-offs and available resources. Help build and refine a comprehensive design system. Requirements Portfolio showcasing design process and previous work. Proven track record of leading design projects to successful outcomes. Strong communication skills with the ability to explain design concepts clearly. Expertise in design tools and methodologies. Commitment to user-centered design and a strong understanding of usability principles.