About the job
About Vapi
- Vapi is building a platform that makes voice the main interface for human interaction.
- The platform lets teams deploy voice agents with a high degree of customization and minimal effort.
- Over 600,000 developers have joined in just two years, with more than 2,000 new developers signing up every day.
- Interact with Vapi today!
Why We're Hiring
As Vapi grows, more enterprise clients are relying on our voice agents for critical business workflows. We are looking for an Agent Engineer in New York to work closely with customers and internal teams. This role focuses on designing and implementing scalable AI agent architectures, translating business needs into technical solutions, and ensuring successful deployments for enterprise clients. The position sits at the intersection of engineering, product, and customer success.
What You'll Do
- First 30 Days:
- Learn Vapi’s platform architecture, APIs, and agent features.
- Observe customer deployments and join technical discovery sessions.
- Review the technical setup of current enterprise customer solutions.
- Next 60 Days:
- Lead technical discovery sessions with clients and design solution architectures.
- Build rapid prototypes using AI-assisted development tools.
- Create architecture diagrams and technical documentation for customer projects.
- By 90 Days:
- Take full ownership of technical design for enterprise deployments.
- Design complex integrations using APIs, webhooks, and event-driven systems.
- Work with engineering and product teams to identify platform improvements based on customer feedback.
What We're Looking For
- At least 5 years of experience in solutions architecture, pre-sales engineering, technical consulting, or similar roles that require direct interaction with customers.
- Demonstrated ability to turn business requirements into strong technical solutions.
Location
This role is based in New York.

