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Advisory Solution Consultant - Central

ServiceNowAddison
On-site Full-time

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Experience Level

Experience

Qualifications

To excel in this role, you should possess:Experience integrating AI into work processes, decision-making, or problem-solving, including the use of AI-powered tools and workflow automation. A minimum of 7 years in pre-sales solution consulting or sales engineering. Strong proficiency with the ServiceNow platform or technical expertise in cloud software solutions. Experience collaborating effectively with product management, product marketing, partners, and professional services. Territory management skills, including pipeline building and coordinating with Sales to ensure execution excellence. Willingness to travel as necessary.

About the job

Join our dynamic Solution Consulting team at ServiceNow, where your expertise will play a vital role in shaping our future success. As an Advisory Solution Consultant, you will support our Employee Experience, Customer Workflow, and ITX Solution Sales initiatives. Collaborating closely with Sales, Product Management, and the executive team, you will drive revenue for our innovative products. This role requires a hands-on technical consultant adept at delivering and positioning solutions throughout the sales cycle.

Key Responsibilities:

  • Serve as a technical and domain expert, supporting product sales within a client-facing sales team.
  • Conduct discovery workshops to identify customer challenges and deliver compelling product demonstrations that align with their needs.
  • Respond to product feature and technical inquiries from customers, channel partners, and ServiceNow colleagues.
  • Provide valuable feedback to product management regarding enhancements that can address customer needs and add value.
  • Share knowledge and best practices with fellow Solution Consultants to improve team quality and efficiency.
  • Stay informed on competitive analysis and market differentiation.
  • Participate in marketing events, including executive briefings, conferences, user groups, and trade shows.

About ServiceNow

ServiceNow was founded in 2004 in sunny San Diego, California by visionary engineer Fred Luddy, who recognized the potential to revolutionize the way we work. Today, ServiceNow is a global leader, providing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform connects people, systems, and processes seamlessly, empowering organizations to discover smarter, faster, and more effective ways to work. Join us on our journey to make the world work better for everyone.

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