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Account Manager - Nordics

frisbiiCopenhagen, Hovedstaden, Denmark
On-site Temporary

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Experience Level

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Qualifications

Your Key Responsibilities:Comprehensive Customer Management: You will understand the complete context of our clients' needs, engaging with them proactively to deliver tailored solutions. Relationship Building: Act as the bridge between our clients and internal teams, cultivating strong, lasting relationships. Proactive Consulting: Conduct regular business reviews to analyze the use of our SaaS platform and Payment gateway, providing strategic recommendations for optimization. Opportunity Identification: Discover potential for up-selling and cross-selling additional products, advising clients on optimal solutions. Stakeholder Management: Employ a hands-on approach to resolve issues, ensuring effective communication and understanding of all matters from A to Z. Customer Support: Quickly address customer inquiries, delivering effective solutions while maintaining timely communication. Expertise Development: Gain in-depth knowledge of our Subscription Management platform and Payment gateway to provide superior consulting.

About the job

As an Account Manager for the Nordics, you will serve as the primary liaison for our Danish-speaking clients, ensuring they receive exceptional service and extensive support on our platform. Your understanding of both technical aspects and customer needs will enable you to foster economic growth and success for our clients. Your primary objective will be to enhance customer retention and satisfaction throughout the Nordics region.

About frisbii

frisbii is dedicated to providing innovative solutions tailored to the needs of our clients, prioritizing their success and satisfaction. We are committed to fostering a collaborative environment that encourages growth and development for both our employees and clients.

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