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Account Manager - Longtail (Bulgaria)

On-site Full-time

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Experience Level

Experience

Qualifications

WHAT YOU WILL BRING TO THE RIDE:Minimum of 2 years of experience in high-performance account management or business consultancy, preferably in FMCG, food-hospitality, or the on-demand delivery sector. Bachelor's Degree in Business Administration, Marketing, Industrial Engineering or a related field is a plus. A strong motivation to pursue ambitious goals with timely execution; a proven track record of exceeding KPIs is a significant advantage. A problem-solver mentality, data-driven, with an analytical approach paying attention to detail. Highly organized and proactive, with excellent time management and prioritization skills, eager to engage in strategic planning and hands-on execution to drive results. Proficient in internal tools such as Google Suite; familiarity with Salesforce is a plus. Native proficiency in Bulgarian is required, along with proficiency in English.

About the job

YOUR MISSION: As an Account Manager, you will play a pivotal role in building and nurturing relationships with our premier restaurant partners. Acting as a trusted advisor, you will leverage data-driven insights and industry expertise to foster their success. Your collaborative approach with cross-functional teams will help optimize partnerships for significant business impact.

THE RIDE:

  • Establish and nurture robust, long-lasting relationships with restaurant partners through consistent and proactive communication.
  • Gain insights into partners' business objectives and challenges to deliver strategic guidance and support.
  • Analyze and manipulate data to enhance operational excellence, growth, and profitability for both partners and Glovo.
  • Accelerate revenue growth through strategic promotions, impactful marketing initiatives, and menu optimization.
  • Take charge of partner revenue performance, driving measurable growth.
  • Work collaboratively with internal teams to create and implement tailored solutions that address partners' unique needs, including Marketing, Operations, Finance, and Customer Service.

Own the partner onboarding process within the App—from store setup to assisting them in their initial days on Glovo—focusing on operations, marketing, and sales.

About Delivery Hero

Delivery Hero is a leading global platform in local delivery, with a mission to provide an extraordinary experience—quick, convenient, and delivered to your door. We operate in approximately 70 countries worldwide, with our headquarters in Berlin, Germany. Since 2017, Delivery Hero has been listed on the Frankfurt Stock Exchange and is a proud member of the MDAX stock market index.

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