Account Manager, Lifestyle

Ten Lifestyle Group is looking for a Luxury Travel Concierge to join the team in New York. This role centers on arranging memorable travel and lifestyle experiences for a high-net-worth clientele. Each day brings the chance to turn client aspirations into reality, from securing sought-after reservations to planning unique escapes. Role overview This position involves handling personalized requests via phone, chat, and email. The concierge manages every detail, ensuring each interaction feels distinct and attentive. The focus is on delivering service that consistently exceeds expectations and leaves a lasting impression. What you will do Engage warmly with clients to create memorable experiences. Organize and track requests, following up with accuracy and care. Book exclusive dining, entertainment, and travel arrangements. Arrange thoughtful gifts and unique experiences tailored to client preferences. Work with global suppliers to access luxury offerings. Communicate terms and conditions clearly before confirming reservations. Participate in team meetings and support colleagues worldwide. Use e-learning tools to stay current on travel and lifestyle trends. Assist leadership with team initiatives as needed. Why join Create exceptional experiences for clients who value luxury and detail. Access training and mentorship in the luxury services sector. Be part of a diverse, inclusive team focused on positive impact. Take part in recognition programs that celebrate excellent service. About Ten Lifestyle Group Ten Lifestyle Group specializes in concierge services for clients seeking extraordinary experiences. The team builds lasting relationships through consistent, high-quality service tailored to individual needs.

As a Concierge at Senior Lifestyle, you will be the welcoming face of our community, providing exceptional service and support to residents and their families. Your role will involve assisting with various inquiries, coordinating activities, and ensuring a high standard of hospitality is maintained throughout our facility. Join us in creating a warm, inviting atmosphere that enhances the lives of our residents.

Job Type: Full-TimeJoin our dynamic team at Bushburg Properties Inc. as a Luxury Concierge in Gowanus, Brooklyn. We are seeking an enthusiastic individual dedicated to providing exceptional service to our residents and guests.Key Responsibilities:Welcome residents and guests with a warm and inviting demeanor, ensuring a positive first impression.Oversee lobby traffic, notifying residents of incoming guests and deliveries promptly.Control access to the building, prioritizing the safety and security of all residents.Assist residents with their packages, deliveries, and other inquiries, showcasing a commitment to customer satisfaction.Offer insights about the building and the surrounding area, including dining, entertainment, and service recommendations.Address maintenance requests and coordinate with maintenance staff as necessary.Ensure the lobby and entrance areas are clean and organized at all times.Act promptly in emergencies, adhering to established protocols for safety.Provide outstanding customer service and maintain a professional demeanor while answering calls and assisting callers with directions and information.Keep communal areas tidy and serve as a security presence on-site.Maintain visitor and contractor logbooks, monitor for suspicious activities, and manage keys as required.Support management with requests from residents efficiently.

Join Senior Lifestyle as a Concierge, where you will be the first point of contact for residents and their guests. In this dynamic role, you will provide exceptional customer service, ensuring a welcoming atmosphere while assisting with various inquiries and requests. Your friendly demeanor and proactive approach will enhance the overall experience for everyone at our community.

Join our prestigious team at The Rocklyn, a luxurious residential building in Brooklyn, as a Doorman/Concierge. We are looking for a warm and professional individual who will serve as the first point of contact for residents and guests, ensuring an exceptional customer experience and a secure, welcoming environment.Key ResponsibilitiesWelcome residents and guests with a friendly, approachable demeanor.Oversee lobby traffic and notify residents of arriving guests and deliveries.Control access to the building to maintain safety for all occupants.Assist residents with package deliveries and various requests.Provide information on building amenities and local attractions, including dining and entertainment options.Address maintenance requests and liaise with maintenance staff when necessary.Keep the lobby and entrance areas clean and organized.Respond to emergencies following established protocols.Deliver outstanding customer service and maintain a secure on-site presence.Maintain visitor and contractor logbooks and monitor security systems for suspicious activities.

Job Type: Full-TimeWe are seeking a dedicated Luxury Concierge to join our esteemed team at Bushburg Properties. This role is essential in providing an exceptional living experience for our residents and guests.Key Responsibilities:Warmly welcome residents and guests, creating a friendly atmosphere.Oversee lobby traffic and promptly notify residents of guests and deliveries.Manage building access to ensure the safety and security of all occupants.Assist residents with packages and other requests to enhance their experience.Provide comprehensive information regarding the building and local attractions, including dining and entertainment options.Address maintenance requests and collaborate with the maintenance team as needed.Ensure the lobby and entrance areas are clean and well-organized.Respond to emergencies following established protocols.Deliver outstanding customer service at all times.Professionally handle incoming calls and provide accurate directions or instructions.Maintain logbooks for visitors and contractors.Monitor security cameras for any suspicious activities.Manage the distribution of keys as necessary.Support management with various requests from residents.

Position Overview: Join our team at The Rocklyn as a Luxury Concierge, where you will be the first point of contact for our residents and guests, ensuring a warm and welcoming atmosphere at all times.Job Type: Full-TimeKey Responsibilities:Welcome residents and guests with a friendly and professional demeanor.Manage lobby traffic, notifying residents of incoming guests and deliveries.Oversee building access, prioritizing the safety of all inhabitants.Assist residents with packages, deliveries, and various requests.Provide insights about the building and local attractions, including dining and entertainment options.Coordinate with maintenance staff to address maintenance requests promptly.Ensure the lobby and entrance areas are clean and organized.Respond effectively to emergencies following established protocols.Deliver exceptional customer service, handling phone inquiries with professionalism.Maintain tidiness in communal areas and serve a security presence on-site.Document visitor and contractor logs diligently.Monitor security systems for any suspicious activity and coordinate key management.Collaborate with management to fulfill resident requests efficiently.

Role Overview The Concierge at Senior Lifestyle in Briarcliff serves as the first point of contact for residents and visitors. This position focuses on creating a welcoming experience and supporting guests throughout their time at the community. What You Will Do Greet residents and visitors warmly upon arrival Respond to questions and requests in person and by phone Share information about community services and amenities Assist with coordinating activities and events Who This Role Suits This position offers a starting point for those interested in hospitality or customer service. A friendly attitude and a desire to help others are important in this role.

Travel ManagerJoin Aurora as a full-time Travel Manager in Midtown, New York, where you will be at the forefront of delivering high-touch travel experiences for ultra-high-performance individuals. As part of our Member Experience Team, you’ll collaborate with our founding travel team and leverage our proprietary AI operating system, Astra, to enhance the global member experience.Your first-year earnings can reach up to $150,000, which includes a $100,000 base salary and an uncapped bonus of $50,000 based on commission from member spending and contributions to Aurora's growth. Enjoy meaningful early equity as part of this exciting opportunity.At Aurora, we are redefining travel and lifestyle management for the world’s elite founders, athletes, and family offices. Our innovative mobile app empowers our members to navigate their lifestyle across five categories: travel, dining, experiences, luxury goods, and longevity. Join us as we expand our travel team and scale our product and membership base.

Neko Health works to move healthcare toward prevention by combining non-invasive technology with clinical knowledge. The team provides members with early, actionable insights to help them better understand and manage their health. Role overview The Signature Concierge serves as the main point of contact for Neko Health’s highest-tier members. This role guides members through every stage, from onboarding and clinic visits to follow-ups and ongoing support. Each interaction requires hospitality, discretion, and a strong eye for detail. Professionals who excel in service, value precision, and enjoy high-touch environments will find this position a strong match. What you will do Ensure every Signature member receives a seamless, personalized experience from first contact through clinic visits and follow-up, meeting all timelines. Develop a Signature Member Playbook that outlines standard operating procedures, communication guidelines, and escalation steps to maintain quality and consistency. Manage all aspects of Signature member clinic visits: prepare centers, greet members personally, and resolve issues proactively. Work closely with product, marketing, legal, and clinic teams to help launch new Signature features, processes, and system updates. Location This position is based in New York.

destinationknot designs tailored travel experiences for families, groups, and luxury travelers. The company manages every detail of trip planning, from intimate escapes to large-scale corporate retreats, with an emphasis on personalized service and careful attention to each client’s needs. Role overview The Travel Consultant for Family and Group Travel Experiences works closely with clients to create and book customized vacations. This role involves researching destinations, developing detailed itineraries, and managing all travel logistics from initial planning through completion. Location This is a remote position. destinationknot is based in New York.

Role Overview AquarianLP is looking for a Travel Manager to oversee all aspects of company travel. This position is based in New York, NY and centers on organizing travel logistics, monitoring travel expenses, and upholding company travel policies. What You Will Do Coordinate travel arrangements for employees across departments Manage travel budgets and track related expenses Ensure all travel follows company guidelines and compliance standards Collaborate with teams to improve travel processes and support a smooth travel experience

NBCUniversal Media, LLC seeks an SEO/GEO Manager to drive search strategy for its News & Lifestyle content in New York. This role centers on expanding the reach and impact of digital content through effective search optimization. Key Responsibilities Create and execute SEO strategies for news and lifestyle platforms Optimize articles and features to boost visibility and user engagement Work closely with editorial and digital marketing teams to align SEO with broader business goals Track performance metrics and refine tactics to improve results Role Impact Success in this position means more audiences discover and engage with NBCUniversal’s News & Lifestyle content. Effective SEO not only increases traffic but also enhances the overall user experience across digital channels.

About the RoleJane Street is seeking a seasoned Travel Manager to spearhead our travel team in New York City and enhance our U.S. travel program. In this pivotal role, you will collaborate with multiple departments to deliver outstanding travel experiences for our colleagues and candidates throughout the United States.Our travel operations involve numerous components, presenting a unique opportunity for you to introduce innovative and creative solutions that will elevate our travel program as we expand—ensuring it remains top-tier. Your primary responsibilities will include:Formulating and implementing a travel strategy for the U.S. region while partnering with global teams to maintain alignment and address local market specifics.Managing vendor partnerships and negotiating with travel service providers.Overseeing daily travel operations, including bookings and expense management.Driving process improvement initiatives.This is an exciting chance to embody Jane Street's culture. Travel often serves as the first impression of our firm, and we strive to ensure our colleagues and visitors feel supported. Seamless travel experiences are integral to maintaining Jane Street as a wonderful place to work, and you will play a vital role in creating and scaling these experiences.

Senior Lifestyle StrategistLocation: New York, NYWork authorization required.Compensation: $150,000 OTE ($100,000 base + $50,000 uncapped bonus tied to performance).Meaningful early equity and an intra-USA relocation package are available.About AuroraAurora is revolutionizing high-performance living with our innovative mobile application. Our platform empowers elite founders, athletes, and family offices to enhance their lifestyles across five key categories: travel, dining, experiences, luxury goods, and longevity.To date, we have:Secured $4 million in funding from top-tier investors and entrepreneurs, including notable figures from Velocity Black, Supercell, Deliveroo, Cleo, VistaJet, and leading athletes from the NBA and Premier League.Achieved exceptional engagement levels with our paying customers and have a substantial waiting list eager for access to our product.Developed a seamless and proactive product experience, often described as 'magic' by our members.We are expanding our team to grow our global membership base.The Senior Lifestyle Strategist RoleJoin our core team of 16 as a full-time Senior Lifestyle Strategist within our 8-member Member Experience Team. You will collaborate closely with our Co-Founders, Founding Lifestyle & Travel Strategists, and Operators to meticulously enhance Aurora’s member experience, providing high-touch service throughout our product offerings.This role reports directly to Aurora's Co-Founder & COO, with potential for advancement into leadership positions across Business Operations, Member Experience, and Growth.Seize the opportunity to contribute to an AI-driven product that empowers the world’s most impactful individuals, merging technological excellence with curated expertise and networks.Our PrinciplesOur team of tier-1 backed and exited operators is united by five core principles:We seek truth.We are high-leverage.We are courageous.We care deeply.We believe impossible is an attitude.Why Join Aurora?High Leverage: Empower ambitious individuals and organizations to maximize their global impact using a daily-use product.Cutting Edge AI: Gain hands-on experience with a revolutionary AI system that is redefining lifestyle management.Generationally Defining: Play a pivotal role in building a transformative lifestyle management platform with a potential valuation exceeding $100 billion, situated at the intersection of technology, luxury, and longevity.

Ten Group aims to set the standard for trusted service worldwide, delivering lifestyle management and concierge support through a technology-driven platform and a global team. With a rapidly growing presence and a focus on innovation, the company seeks to improve the lives of millions of members. The Customer Service Quality Assurance Manager in New York will focus on maintaining and improving service standards for Ten North America. This position acts as an independent advocate for quality, working closely with Training, Client Services, and Operations to ensure service delivery meets and exceeds organizational expectations. Role overview This role centers on evaluating service interactions, identifying areas for improvement, and ensuring that quality assurance processes align with Ten Group's commitment to excellence. Collaboration across teams is essential to support ongoing development and uphold the company's vision of personalized, trusted service. Key responsibilities Oversee the quality assurance process, ensuring calls and requests are monitored and scored each month. Select calls, emails, and requests for review based on targets set by the Team Manager. Review communications using the internal system (including Genesys call and screen recording). Document and score interactions in the QA form, uploading results to Ten Data. Alert relevant staff to urgent issues and follow up to ensure timely resolution. Conduct guardian checks on outgoing emails and provide real-time coaching through the Email Proof Reading inbox. Work with the training team to communicate program-specific expectations to Team Managers and Lifestyle Managers. Manage quality-related initiatives and projects, such as audits, homepage reviews, and email proofreading. Accessibility Ten Group provides reasonable accommodations for qualified individuals with disabilities to perform essential functions of this role.

About Atria Health:Atria Health is a pioneering membership-based preventive health care practice that provides state-of-the-art primary and specialty care from the comfort of your home, at our locations in Palm Beach and New York, or anywhere in the world.Our multidisciplinary team comprises esteemed in-house physicians dedicated to delivering proactive, preventive, and precision-based care tailored to Atria members and their families. Our mission is to enhance both the lifespan and healthspan of our members through diligent screening and customized interventions aimed at preventing, reversing, or managing major chronic diseases.Your care will be overseen by a dedicated Chief Medical Officer who collaborates with specialists across various fields such as cardiology, neurology, pediatrics, gynecology, endocrinology, performance and movement, and more. Our distinguished clinicians work closely with over 60 members of the Atria Academy of Science & Medicine, renowned experts available for consultations, support, and referrals.We are currently seeking a Concierge Greeter to create a memorable first impression for our guests. This is a fantastic opportunity to join our team and ensure a welcoming environment while managing office administration tasks efficiently.Key Responsibilities: Warmly greet and welcome visitors, always exuding an upbeat and friendly demeanor. Facilitate the delivery of mail and packages throughout the Institute at least three times daily. Accurately receive and deliver packages to the correct addressees. Run errands outside the office and Institute to procure items, courier packages, and more. Maintain office supply storage areas and kitchen supplies across two locations. Who You Are:You are dedicated to excellence, uphold high standards, and prioritize customer service. Your versatility, flexibility, and eagerness to grow are evident in your teamwork and commitment to delivering exceptional customer experiences. Join us in shaping the future of health!

About the Role SPS North America is hiring a Concierge Associate in New York, NY. This role serves as the first point of contact for clients and guests, helping to set a positive tone for every visit. What You Will Do Greet and assist guests upon arrival Respond to client inquiries promptly and professionally Support a welcoming, helpful atmosphere in all client interactions Location This position is based in New York, New York, United States.

About Us:At Public, we are revolutionizing the investing landscape by providing a long-term investment platform that harnesses the power of AI alongside a diverse array of asset classes, including stocks, bonds, cryptocurrencies, and options. Launched in 2019, we've earned the trust of affluent investors, managing billions in assets. With our headquarters in New York City and over $400M raised from esteemed investors such as Accel and Tiger Global, we are poised for significant growth and innovation.What You'll Do:As the Director of Concierge & Sales, you will lead our dedicated Concierge team, focused on delivering exceptional service and fostering growth for Public’s most valued members. You will leverage all available resources within the organization to solve challenges and enhance the investment experience for our Concierge members. This includes identifying external partnerships to meet member needs and building strong relationships to optimize their investment experiences and outcomes.Additionally, you will oversee our Sales team, aimed at attracting Active Traders, API Traders, and High-Value Members. Your leadership will be essential in driving member acquisition and conversion in these key areas.