About the job
Account Manager
Location: Brooklyn, NY
Schedule: Full-Time
Salary: $25.00 - $35.00 an hour
About MedElite
MedElite has been at the forefront of enhancing care standards in skilled nursing and long-term care facilities across the nation since 2011. Our innovative, data-driven "treat in place" model significantly improves resident health outcomes while optimizing time and resources for our partner organizations. By managing a network of highly skilled practitioners and specialty clinicians, we provide exceptional, proactive care directly at the bedside. Our dedication to positively influencing the lives of residents, administrators, and healthcare providers fuels our ongoing commitment to innovate and transform senior care nationwide.
Job Summary
The Account Manager at MedElite is pivotal in fostering and nurturing strong relationships with healthcare providers and partner facilities. This position requires strategic collaboration to ensure effective communication, address concerns, and promote partnerships that resonate with MedElite's mission and core values.
Responsibilities
- Develop and sustain robust relationships with key stakeholders at partner healthcare facilities.
- Maintain positive interactions with clinical providers, physicians, and medical groups.
- Act as the primary liaison between MedElite and providers/external facilities, resolving concerns and ensuring smooth communication.
- Work collaboratively with internal teams to ensure seamless integration and alignment of services with external partners/providers, escalating issues as necessary to the appropriate stakeholders.
- Proactively identify and address any issues or challenges that may arise in relationships with external facilities.
- Collaborate to find mutually beneficial solutions that enhance overall partnerships.
- Promptly and professionally address and resolve any concerns raised by clinical providers.
- Manage provider schedules for assigned regions effectively.
- Respond to phone/email communication with providers and facilities.
- Facilitate credentialing packets for new providers to facilities prior to their start dates.
Requirements
- Proven experience in healthcare facility relations, business development, or a related role.
- Bachelor's Degree in a relevant field preferred.
- Excellent communication and interpersonal skills.
- Ability to manage multiple relationships and priorities.
- Strong problem-solving skills and attention to detail.

