Account Manager at Fresha | London

About FreshaFresha stands as the premier marketplace platform for beauty and wellness, garnering trust from millions of consumers and businesses globally. With a network of over 130,000 businesses and 450,000 stylists, Fresha has successfully processed more than 1 billion appointments to date.Headquartered in London, United Kingdom, Fresha operates 15 offices across North America, EMEA, and APAC.Our platform empowers consumers to discover, book, and pay for beauty and wellness services at local establishments, while providing businesses with an all-encompassing solution to manage their operations seamlessly through intuitive software and financial technology.Fresha’s ecosystem equips merchants with essential tools for efficient business operations, including appointment scheduling, point-of-sale systems, customer records management, marketing automation, loyalty programs, beauty product inventory, and team management.The consumer marketplace enhances revenue opportunities for partner businesses by leveraging online bookings and automated marketing through mobile applications, along with advanced integrations with major technology platforms like Instagram, Facebook, and Google.Role OverviewIn light of our ambitious growth initiatives, we are eager to welcome an outstanding Senior Product Manager to join our global team.Reporting directly to the Head of Product, you will collaborate closely with a diverse group of engineers, designers, data analysts, and marketers within a dynamic environment. You will lead two teams focused on helping our partners manage their finances, encompassing payments, money transfers, banking, and embedded financial solutions.This position offers an excellent opportunity for individuals seeking to thrive in a fast-paced and innovative setting.

About FreshaFresha stands as the premier marketplace platform for beauty and wellness, earning the trust of millions of consumers and businesses globally. With over 130,000 businesses and 450,000 stylists relying on its services, Fresha has successfully facilitated more than 1 billion appointments to date.Headquartered in London, United Kingdom, Fresha boasts 15 global offices spread across North America, EMEA, and APAC.Our platform empowers consumers to seamlessly discover, book, and pay for local beauty and wellness appointments, while providing businesses and professionals with an all-encompassing solution to manage their operations through intuitive software and advanced financial technology.Fresha's ecosystem equips merchants with essential tools to enhance their business efficiency, including appointment scheduling, point-of-sale systems, customer management, marketing automation, loyalty programs, inventory management, and team coordination.Moreover, our consumer marketplace amplifies revenue opportunities for partner businesses by harnessing the potential of online bookings and automated marketing through mobile applications and strategic integrations with major tech platforms such as Instagram, Facebook, and Google.Role OverviewAs a Senior Product Manager at Fresha, you will report directly to the Head of Product, playing a key role in fostering innovation and driving growth. You will be responsible for leading the strategic direction and roadmap for essential sales features, including memberships, taxation, and checkout processes. Collaborating closely with executives and cross-functional teams, you will deliver impactful, high-quality solutions that shape the future of sales workflows within our rapidly expanding global company.This position presents a fantastic opportunity for individuals eager to thrive in a dynamic and evolving environment, who enjoy working autonomously, relish challenges, and aspire to make a significant impact.

About FreshaFresha is the premier marketplace platform for beauty and wellness, trusted by millions of consumers and businesses globally. With over 130,000 businesses and 450,000 stylists leveraging the platform, Fresha has successfully processed over 1 billion appointments to date.Headquartered in London, United Kingdom, Fresha boasts 15 global offices across North America, EMEA, and APAC.Our platform empowers consumers to discover, book, and pay for beauty and wellness services from local businesses. Meanwhile, beauty and wellness professionals utilize our comprehensive platform to streamline their operations through intuitive software and innovative financial technology solutions.Fresha’s ecosystem equips merchants with essential tools for seamless business operations, including appointment scheduling, point-of-sale systems, customer relationship management, marketing automation, loyalty programs, inventory management for beauty products, and team oversight.By tapping into the consumer marketplace, partner businesses can enhance their revenue potential through online bookings and automated marketing, leveraging integrations with major tech platforms like Instagram, Facebook, and Google.Role Overview:In light of our ambitious growth strategy, we are seeking an exceptional Senior Product Manager to join our dynamic global team.Reporting directly to the Head of Product, you will collaborate closely with engineers, designers, data analysts, and marketers to bring a compelling product vision to fruition. Your role will involve researching, developing, and delivering a world-class user experience for our customers and partners in an innovative environment.You will play a pivotal role in influencing and shaping how our partners grow their businesses within the Fresha marketplace and manage their daily operations effectively.This position is ideal for someone who thrives in a fast-paced, evolving environment, enjoys working autonomously, embraces challenges, and seeks to make a significant impact.

Join our innovative team at Fresha as a Product Designer, where your creativity and skills will help shape the future of our platform. As a Product Designer, you will collaborate with cross-functional teams to design user-centric solutions that enhance the customer experience. Your role will involve creating wireframes, prototypes, and high-fidelity designs that bring ideas to life.You will be expected to utilize your understanding of user experience, usability principles, and design best practices to craft intuitive interfaces. This is an exciting opportunity to influence product direction and work in a dynamic, fast-paced environment.

About FreshaFresha stands as the premier marketplace platform dedicated to beauty and wellness, gaining the trust of millions across the globe. With over 130,000 businesses and 450,000 stylists utilizing our platform, we have successfully processed more than 1 billion appointments to date.Headquartered in London, United Kingdom, Fresha operates 15 global offices across North America, EMEA, and APAC.Our marketplace empowers consumers to discover, book, and pay for beauty and wellness appointments at local businesses. Simultaneously, beauty and wellness businesses harness our all-in-one platform to manage their operations efficiently, utilizing intuitive business software and innovative financial technology solutions.Fresha's ecosystem equips merchants with everything they need to streamline their business, facilitating appointment bookings, point-of-sale transactions, customer record management, marketing automation, loyalty programs, beauty product inventory control, and team management.Our consumer marketplace unlocks revenue opportunities for partner businesses by tapping into the potential of online bookings and automated marketing through mobile apps, enhanced by integrations with major tech platforms such as Instagram, Facebook, and Google.Role OverviewDue to our ambitious growth trajectory, we are in search of an outstanding Associate Account Manager to join our dynamic global team.In this role, reporting directly to the Account Manager Team Lead, you will play a vital role in building relationships and enhancing monetization on the Fresha platform.This position is ideal for individuals who thrive in a fast-paced environment, prefer to work autonomously, embrace challenges, and are eager to make a significant impact.To promote a collaborative culture that emphasizes face-to-face interactions and teamwork, all Fresha employees are expected to work from our dog-friendly office five days a week, located at The Bower, 207-211, Old St, Tower, London EC1V 9NR.

About FreshaFresha stands as the premier marketplace platform for beauty and wellness, proudly serving millions of consumers and businesses globally. With over 130,000 businesses and more than 450,000 stylists utilizing our platform, Fresha has successfully processed over 1 billion appointments to date.Headquartered in London, United Kingdom, Fresha operates 15 global offices across North America, EMEA, and APAC regions.Our platform empowers consumers to discover, book, and pay for beauty and wellness appointments with local businesses while providing beauty and wellness professionals with a comprehensive all-in-one solution for managing their operations through intuitive business software and financial technology.Fresha’s ecosystem equips merchants with all necessary tools to run their businesses efficiently, facilitating appointment bookings, point-of-sale transactions, customer records management, marketing automation, loyalty programs, inventory management, and team coordination.Our consumer marketplace unlocks significant revenue opportunities for partner businesses by harnessing the power of online bookings and automated marketing through mobile applications and advanced integrations with major tech brands, including Instagram, Facebook, and Google.Role OverviewIn light of our exciting growth trajectory, we are seeking a talented Business Development Manager to join our dynamic global team.This position reports directly to the Head of Sales (Europe) and collaborates closely with the Commercial team and potential partners, focusing entirely on driving new business development.This is a fantastic opportunity for an individual who thrives in a fast-paced, evolving environment, enjoys working autonomously, embraces challenges, and is eager to make a significant impact.To cultivate a collaborative atmosphere that values face-to-face interactions and teamwork, all Fresha employees are expected to work from our dog-friendly office in London five days a week. Our office address is: The Bower, 207-211, Old St, Tower, London EC1V 9NR.

About FreshaFresha is the premier marketplace platform in the beauty and wellness sector, trusted by millions of consumers and businesses around the globe. With over 130,000 businesses and 450,000 stylists using our platform, we have successfully processed over 1 billion appointments to date.Headquartered in London, United Kingdom, Fresha operates from 15 offices across North America, EMEA, and APAC.Our platform enables consumers to discover, book, and pay for beauty and wellness appointments with local businesses. In turn, beauty and wellness professionals utilize our comprehensive platform to manage their operations seamlessly through innovative business software and financial technology solutions.Fresha’s ecosystem equips merchants with all essential tools for efficient business management, including appointment bookings, point-of-sale systems, customer record management, marketing automation, loyalty programs, beauty product inventory, and team management.Our consumer marketplace enhances revenue potential for partner businesses by leveraging online bookings and automated marketing through mobile applications and advanced integrations with leading tech brands like Instagram, Facebook, and Google.Role OverviewAs Fresha embarks on its next phase of global expansion, the Platform team plays a crucial role in ensuring that this growth is swift, secure, and sustainable.In your capacity as a Senior Platform Engineer, you will hold complete responsibility for the design, deployment, and operation of our platform and services. Your primary objective is to eliminate obstacles for engineers, minimize operational risks, and ensure that the platform effectively scales in alignment with the business's growth.Your mission is to provide engineers with the appropriate tools, methodologies, and infrastructure necessary for them to deliver their work efficiently, safely, and confidently.We place a strong emphasis on the impact of our work on customers, even when the tasks are internal; our platform improvements are aimed at enhancing the overall customer experience.To cultivate a collaborative work environment that thrives on in-person interactions and teamwork, all employees at Fresha are required to work from our dog-friendly office four days a week, with the flexibility to work remotely every Wednesday. The office is located at: The Bower, The Tower, 207 Old St, London EC1V 9NR.

Join Fresha as a Talent Partner, where you will play a pivotal role in shaping our team and enhancing our company culture. As a Talent Partner, you will be responsible for identifying, attracting, and hiring top talent to help drive our mission forward. You will collaborate closely with hiring managers to understand their needs and deliver exceptional candidates that fit our values.Your expertise in talent acquisition will ensure that we continue to build a diverse and high-performing team. With your strategic mindset and passion for people, you will contribute to our dynamic HR initiatives and promote an engaging work environment.

About FreshaFresha is a premier marketplace platform revolutionizing the beauty and wellness industry, trusted by millions of consumers and businesses globally. With over 130,000 businesses and 450,000 stylists leveraging our platform, we have successfully managed more than 1 billion appointments to date.Headquartered in London, United Kingdom, Fresha operates in 15 global offices across North America, EMEA, and APAC, providing a comprehensive solution for beauty and wellness appointments.Our platform empowers consumers to easily discover, book, and pay for beauty services with local businesses. Concurrently, beauty and wellness professionals benefit from our all-in-one operational software and financial technology solutions, ensuring seamless management of their business.Fresha’s ecosystem equips merchants with essential tools for efficient business operations, including appointment scheduling, point-of-sale systems, customer record management, automated marketing, loyalty programs, inventory management, and team oversight.Our consumer marketplace enhances revenue opportunities for partner businesses by harnessing the strength of online bookings and automated marketing via mobile applications and advanced integrations with leading tech platforms like Instagram, Facebook, and Google.Role OverviewAs we embark on exciting growth initiatives, we are seeking a talented Digital Designer to join our dynamic global team.You will be an integral part of our Marketing team, collaborating closely with the Product Design Team to drive various projects in brand, marketing, and communication design at Fresha.This position is perfect for individuals who thrive in a fast-paced and dynamic environment, who enjoy working autonomously, relish challenges, and seek to make a significant impact.

About FreshaFresha is the premier marketplace platform for beauty and wellness, serving millions of consumers and businesses globally. With over 130,000 businesses and 450,000 stylists trusting our platform, we have successfully processed over 1 billion appointments to date.Headquartered in London, United Kingdom, Fresha operates 15 global offices throughout North America, EMEA, and APAC.Our platform empowers consumers to easily discover, book, and pay for beauty and wellness appointments with local businesses. Meanwhile, beauty and wellness professionals utilize our all-in-one platform, which incorporates intuitive business software and financial technology solutions, to effectively manage their operations.Fresha's ecosystem equips merchants with the essential tools for seamless business operations, including appointment bookings, point-of-sale systems, customer management, marketing automation, loyalty programs, inventory management, and team collaboration.Our consumer marketplace enhances revenue opportunities for partner businesses by harnessing the power of online bookings and automated marketing through mobile applications and advanced integrations with major technology platforms like Instagram, Facebook, and Google.Role OverviewAs the Legal Counsel, you will serve as a vital strategic advisor to Fresha, guiding the company through intricate legal challenges while facilitating our rapid expansion. Reporting directly to the Chief Payments Officer, you will collaborate closely with leadership and various teams to provide legal expertise in corporate, commercial, regulatory, and employment issues.This is a fantastic opportunity to establish and enhance the legal function within a dynamic and high-growth setting.To promote a collaborative atmosphere that thrives on in-person interactions and teamwork, this role will be based in our London office five days a week.

About FreshaFresha stands as the premier marketplace platform for beauty and wellness, earning the trust of countless consumers and businesses globally. With over 130,000 businesses and 450,000 stylists utilizing our platform, we have successfully processed more than 1 billion appointments.Headquartered in London, United Kingdom, Fresha operates 15 global offices across North America, EMEA, and APAC.Our platform empowers consumers to effortlessly discover, book, and pay for beauty and wellness appointments with local businesses. Concurrently, beauty and wellness enterprises leverage our all-inclusive software and financial technology solutions to efficiently manage their operations.Fresha provides merchants with a comprehensive ecosystem designed to facilitate seamless business operations, including appointment bookings, point-of-sale systems, customer record management, marketing automation, loyalty programs, inventory management for beauty products, and team oversight.Our consumer marketplace also enhances revenue opportunities for partner businesses by harnessing the power of online bookings and automated marketing, supported by integrations with major tech platforms such as Instagram, Facebook, and Google.Role OverviewAs we embark on an exciting growth journey, we are seeking a dedicated and experienced People Specialist to join our vibrant People team.In this pivotal role, you will be key in executing high-quality people operations and initiatives throughout the entire employee lifecycle. Your responsibilities will range from onboarding and operational processes to nurturing a strong company culture and implementing process automation, significantly impacting the employee experience and fostering a high-performance, inclusive workplace.You will report directly to the People Team Lead and collaborate closely with global stakeholders and leaders across various functions to deliver strategic and operational People solutions.We value the strength of personal connections, spontaneous creativity, and shared experiences that foster strong teams and innovative ideas. To nurture this truly collaborative and community-focused culture, this position is based in our dog-friendly London office 5 days a week.

About FreshaFresha stands as the premier marketplace platform for beauty and wellness, cherished by millions of consumers and enterprises globally. With over 130,000 businesses and 450,000 stylists utilizing our services, we have facilitated more than 1 billion appointments to date.Headquartered in London, United Kingdom, Fresha boasts 15 global offices across North America, EMEA, and APAC.Our platform empowers consumers to effortlessly discover, book, and pay for beauty and wellness appointments with local businesses. Meanwhile, beauty and wellness professionals leverage our all-in-one software and financial technology solutions to streamline their operations.Fresha’s ecosystem equips merchants with the tools necessary to operate seamlessly, facilitating appointment bookings, point-of-sale transactions, customer record management, marketing automation, loyalty programs, inventory management, and team oversight.Our consumer marketplace enhances revenue opportunities for partner businesses by harnessing the advantages of online bookings and automated marketing through mobile applications and advanced integrations with major tech platforms such as Instagram, Facebook, and Google.Role OverviewAs part of our ambitious growth strategy, we are seeking an outstanding Business Development Executive to join our dynamic global team.Reporting directly to the Head of Sales (Europe) and collaborating closely with the Commercial team and potential partners, your primary focus will be on driving new business development.This role is perfect for someone who thrives in a fast-paced environment, values autonomy, enjoys challenges, and seeks to make a significant impact.To promote a collaborative workplace that values in-person interactions, this position will be based at our dog-friendly office in London, located at The Bower, The Tower, 207 Old St, London, EC1V 9NR, five days a week.

About the Role Fresha is looking for a Junior Sales Representative to join the London team. This role focuses on building relationships with clients, supporting customer satisfaction, and helping drive sales efforts in the beauty and wellness sector. What You Will Do Connect with clients to understand their needs and introduce Fresha’s offerings Support sales initiatives and contribute to team targets Work closely with colleagues who value growth and new ideas Help maintain a high standard of customer service Who Will Succeed People who are interested in sales and want to develop their skills Those who enjoy working as part of a collaborative team Individuals comfortable adapting to changing priorities This is an in-person role based in London.

About FreshaFresha is a premier marketplace platform dedicated to the beauty and wellness industry, earning the trust of millions of consumers and businesses across the globe. With over 130,000 businesses and 450,000 stylists utilizing our platform, we have successfully processed more than 1 billion appointments to date.Headquartered in London, UK, Fresha operates 15 global offices spanning North America, EMEA, and APAC.Our platform empowers consumers to easily discover, book, and pay for beauty and wellness services at local establishments, while providing beauty professionals with a comprehensive suite of business management tools, including intuitive software and financial technology solutions.Fresha's ecosystem equips merchants with everything they need to operate smoothly, from appointment scheduling and point-of-sale systems to customer record management, marketing automation, loyalty programs, inventory management, and team coordination.By harnessing the capabilities of online bookings and automated marketing through mobile applications and strategic partnerships with tech giants like Instagram, Facebook, and Google, our consumer marketplace enhances revenue opportunities for our partner businesses.Role OverviewAs we embark on exciting growth initiatives, we are on the lookout for a talented Field Sales Executive to join our dynamic global team.Reporting directly to the Head of Sales (Europe) and collaborating closely with the Commercial team and prospective partners, your primary focus will be on driving new business development.This role is ideal for individuals who thrive in a fast-paced environment, enjoy working independently, relish challenges, and aim to make a significant impact.To promote a collaborative atmosphere that values face-to-face interactions and teamwork, this position will be based in our dog-friendly office five days a week. The office is located at The Bower, The Tower, 207 Old St, London, EC1V 9NR.

About the Role Fresha is hiring entry-level sales associates in London. Fresha builds technology for the beauty and wellness industry, helping salons and spas manage their businesses. This role suits early-career professionals eager to start in sales and work in a lively team setting. What You Will Do Connect with clients to understand their needs Provide attentive, helpful service throughout the sales process Support Fresha’s growth by building strong client relationships Who We’re Looking For Interest in sales and customer engagement Willingness to learn and develop new skills Motivation to contribute to a collaborative team Fresha welcomes candidates who are ready to start their sales career and grow with the company.

About FreshaFresha stands as the premier marketplace platform for beauty and wellness, trusted by millions of consumers and businesses globally. With over 130,000 businesses and 450,000 stylists and professionals utilizing our services, we have facilitated more than 1 billion appointments to date.Headquartered in London, United Kingdom, Fresha boasts 15 offices across North America, EMEA, and APAC.Our platform empowers consumers to discover, book, and pay for beauty and wellness appointments with local businesses. Meanwhile, beauty and wellness professionals utilize our all-in-one software to efficiently manage their operations through innovative financial technology solutions.Fresha's ecosystem equips merchants with the tools necessary to streamline their business operations, including appointment scheduling, point-of-sale systems, customer records management, marketing automation, loyalty programs, inventory management, and team organization.By leveraging the potential of online bookings and automated marketing via mobile applications, as well as advanced integrations with leading tech brands such as Instagram, Facebook, and Google, we unlock new revenue opportunities for our partner businesses.Role OverviewFresha is on the lookout for an exceptionally skilled and visionary Chief Financial Officer (CFO) to join our vibrant and rapidly expanding organization. The CFO will be instrumental in shaping Fresha's financial strategy and guiding the company's ongoing global growth.This opportunity is perfect for individuals who excel in fast-paced environments, value autonomy, embrace complex challenges, and aspire to create a significant impact.

Join Fresha as a Product Designer and play a pivotal role in shaping the future of our platform. We are looking for a creative and detail-oriented designer who is passionate about crafting user-centered experiences. You will collaborate with cross-functional teams to design intuitive user interfaces and enhance customer satisfaction.

Join Fresha as a Talent Acquisition Specialist, where you will play a vital role in shaping our company's future through strategic recruitment efforts. Your expertise in identifying top talent will help us continue to grow and innovate in the beauty and wellness industry.

Join Fresha as a Bilingual Talent Partner in London, where you'll play a pivotal role in shaping our talent acquisition strategy. This is an exciting opportunity for dynamic individuals who are passionate about connecting with talent across diverse backgrounds in a fast-paced environment.Your role will involve collaborating with hiring managers to understand staffing needs, developing effective sourcing strategies, and managing the candidate experience from application through to onboarding. If you're a people person with a knack for communication and a drive for results, we want to hear from you!