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Account Manager - APAC Region

CasewareMelbourne, Australia
Hybrid Full-time

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Experience Level

Manager

Qualifications

We are seeking a candidate with a proven track record in account management, particularly in the software or technology sector. Strong interpersonal and communication skills are essential, alongside an aptitude for understanding customer needs and delivering effective solutions. A background in working with governmental clients is preferred.

About the job

Join Caseware, a pioneering Fintech firm from Canada, which has been a leader in the global audit and accounting software industry for over three decades. With more than 500,000 users across 130 countries, and our solutions available in 16 languages, we're on a mission to enhance financial reporting and auditing for professionals worldwide. Although you may not be familiar with us yet, over 36,000 accounting and audit professionals proudly showcase Caseware as a skill on their LinkedIn profiles!

As our Account Manager in the APAC region, you will cultivate and strengthen strategic partnerships with C-level executives, particularly within the Government sector. Your role will involve understanding their unique needs and delivering tailored solutions that maximize value. By proactively engaging with our clients, implementing retention strategies, and spearheading growth initiatives, you will ensure the successful adoption of Caseware's innovative cloud solutions.

Key Performance Areas include:
· New & Additional Business Development (Upselling, Cross-selling, Migration)
· Enhancing Customer Retention & Satisfaction
· Driving Revenue Growth (Net of CPI)
· Account Engagement & Coverage

This is a Full-time permanent position

 This role is hybrid. The successful candidate will work both from the office and remotely. Our office is located at L4, 365 Little Collins Street, Melbourne, VIC 3000

About Caseware

Caseware is a distinguished Fintech organization that has shaped the audit and accounting software landscape for over 30 years. Our commitment to innovation and customer satisfaction has made us a trusted partner for accounting professionals around the globe.

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